| Many aspects of usability testing have been thoroughly studied and documented. This isnt true, however, of the details of interacting with the test participants who provide the critical usability data. This omission has meant that there have been no training materials and no principles from which new moderators can learn how to interact.
Moderating Usability Tests is the place for new and experienced moderators to learn about the rules and practices for interacting that have never been described in one place before. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices - both practical and ethical --for moderating successful usability tests.
To help usability professionals, students, and novices understand these principles, the authors provide videos from their lab that demonstrate good and poor interaction as well as commentary from a panel of testing experts on why certain techniques succeed or fail. The videos are accessible from the publishers companion web site.
Presents the ten golden rules that maximize every sessions value Offers targeted advice on how to maintain objectivity Discusses the ethical considerations that apply in all usability testing Explains how to reduce the stress that participants often feel Considers the special requirements of remote usability testing Demonstrates good and bad moderating techniques with laboratory videos accessible from the publishers companion web site
About the Author Joe Dumas is a recognized expert in usability evaluation. He has 25 years experience as a usability professional. He as moderated or observed others moderate thousands of usability testing sessions and taught numerous students and usability professionals how to moderate. He is the author of A practical guide to usability testing (with Ginny Redish), Designing user interfaces for software, and numerous articles, both for researchers and practitioners. He is currently a Usability Consultant for Oracle Corporation. He was a Senior Human Factors Specialist at Bentley Colleges Design and Usability Center and taught graduate courses in the colleges Human Factors in Information Design Masters Degree program. He has a Ph.D. in Cognitive Psychology.
|
|
|
Joomla! Social Networking with JomSocial
JomSocial is a social publishing platform for Joomla! content management system. It allows you to connect with friends, integrate videos, follow users' activity stream, share photos, create groups, and customize your brand.
JomSocial is an out-of-the-box extension that enables a Joomla! website administrators to set up a social... | | Developing Web Applications with ASP.NET and C#Learn how to create an entire suite of enterprise applications with ASP.NET and C#
ASP.NET is a vast improvement over Microsoft’s popular Web technology, Active Server Pages (ASP). And, when combined with C#, Microsoft’s new and powerful programming language, ASP.NET provides developers with a robust framework for enterprise-level... | | Introduction to Computation and Programming Using Python
This book introduces students with little or no prior programming experience to the art of computational problem solving using Python and various Python libraries, including PyLab. It provides students with skills that will enable them to make productive use of computational techniques, including some of the tools and techniques of "data... |
|