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Addressing the Human Capital Crisis in the Federal Government : A Knowledge Management Perspective

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There is a human capital crisis in the federal government: more than 50 percent of federal civil servants will be eligible to retire in the next five years, and 71 percent of these are senior executives. Human capitalthe accumulated value of an individual's intellect, knowledge, and experiencemust be managed so it will not be lost. This book is an executive briefing that outlines how managers can develop a successful human capital strategy, drawing on lessons learned from analyzing existing strategies at several federal government agencies.

President Bush's number-one management initiative for the federal government is the Strategic Management of Human Capital. According to Knowledgeworkers.com, human capital is the accumulated value of an individual's intellect, knowledge, and experience. In the U.S. federal government, a human capital crisis exists. The factors contributing to a human capital dilemma include a knowledge bleed due to retirement eligibility, changing perspectives on work, and escalating knowledge loss. According to a Joint Hearing on the Federal Human Capital, by 2005, more than half of the 1.8 million non-postal civilian employees will be eligible for early or regular retirement. An even greater percentage of the Senior Executive Service, the government's core managers, will be eligible to leave.

All government agencies are required to develop a human capital strategy by 2005. Many of these agencies have scored a "red" (lowest rating) on the Government Scorecard in the way they are approaching their strategic management of human capital. This book is an executive briefing on developing a successful human capital strategy based on lessons learned from analyzing existing strategies at government agencies such as NASA. Using a knowledge management perspective, Liebowitz identifies four pillars of an effective strategy and gives examples of these in practice.

About the Author

Dr. Jay Liebowitz is professor in the School of Professional Studies in Business and Education at Johns Hopkins University. He previously served as the first Knowledge Management Officer at NASA Goddard Space Flight Center. Prior to joining NASA, he was the Robert W. Deutsch Distinguished Professor of Information Systems at the University of Maryland-Baltimore County (UMBC). He was Professor of Management Science in the School of Business and Public Management at George Washington University, and also served as Chair in Artificial Intelligence at the US Army War College. He is the Founder and Editor-in-Chief of Expert Systems With Applications: An International Journal, and Failure & Lessons Learned in Information Technology Management: An International Journal. He is also the founder and Chairman of The World Congress on Expert Systems. He has published 28 books and over 220 papers, mostly in the expert/intelligent systems, knowledge management, and information systems management fields. He was a Fulbright Scholar, IEEE-USA Federal Communications Commission Executive Fellow, and Computer Educator of the Year (by the International Association for Computer Information Systems). He has lectured throughout the world, and has worked in knowledge management/human capital for such organizations as the Naval Surface Warfare Center-Carderock Division, NASA Goddard, Fannie Mae Foundation, American Society for Interior Designers, and others.

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