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IT Services Costs, Metrics, Benchmarking and Marketing
IT Services Costs, Metrics, Benchmarking and Marketing

IT Services is the first 100% customer-focused guide to satisfying the consumers of your company’s IT services -- and building the loyalty your IT organization needs. In this book, three leading IT professionals present a fully integrated, comprehensive approach to service delivery in today’s global, distributed environments.

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Oracle DBA Scripting Quick Reference
Oracle DBA Scripting Quick Reference

The fast, practical Oracle 9i/10g automation reference for every DBA!

Automate Oracle—and save your time for more important tasks! This is the Oracle automation reference every working Oracle DBA needs...concise, straightforward, and incredibly easy to use. Discover proven solutions for automating...

Understanding Biotechnology
Understanding Biotechnology

An objective, thorough, and accessible introduction to biotechnology.

Biotechnology will have an increasingly profound impact on human health, agriculture, the environment, and society itself. Understanding Biotechnology offers an introduction to biotechnology that is balanced, accurate, current, thorough,...

Writing bug-free C code for Windows: a programming style that automatically detects bugs in C code
Writing bug-free C code for Windows: a programming style that automatically detects bugs in C code
This book describes an alternate class methodology that provides complete data hiding and fault-tolerant run-time type checking of objects in C programs. With it, you will produce code that contains fewer bugs.

The class methodology helps to prevent bugs by making it easier to write C code. It does this by eliminating data
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Linux Development Platform: Configuring, Using, and Maintaining a Complete Programming Environment, The
Linux Development Platform: Configuring, Using, and Maintaining a Complete Programming Environment, The

Tools for high-efficiency Linux development in enterprise environments.

Linux developers have access to an extraordinary array of GNU and open source tools. Now, two leading Linux developers show how to choose the best tools for your specific needs, and integrate them into a complete development...

Exploring Web Marketing and Project Management
Exploring Web Marketing and Project Management

Get the expert's view on marketing and communications for the Web. Learn insiders' tips for developing and implementing a business plan that works in the online community, then follow through by learning how to build a great project team and manage clients, workers, and technology to achieve your goals.

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Software Requirements Using the Unified Process
Software Requirements Using the Unified Process

This book presents a systematic, easy-to-apply methodology for creating effective requirements. The authors present practical solutions for the full requirements lifecycle: gathering, analysis, specification, verification, and maintenance.

Working in the context of the Unified Process, they cover process...

Thinking in Java (3rd Edition)
Thinking in Java (3rd Edition)

Like any human language, Java provides a way to express concepts. If successful, this medium of expression will be significantly easier and more flexible than the alternatives as problems grow larger and more complex.

You can’t look at Java as just a collection of features—some of the features make...

Quality of Service for Intenet Multimedia
Quality of Service for Intenet Multimedia

Continuous media applications have exceptionally stringent QoS requirements, and QoS for multimedia will remain a challenge well into the future. The solution begins with service-differentiated networks capable of providing appropriate grades of service to each application. This book takes the next step, showing how continuous...

Internet-Enabled Business Intelligence
Internet-Enabled Business Intelligence

This is the first start-to-finish guide to planning, deploying, and profiting from Internet-enabled data warehouses. Leading business intelligence specialist William Giovinazzo covers every enabling technology, every analysis approach, and every key challenge you'll face in linking business intelligence to the Web. From...

Complete Wireless Home Networking
Complete Wireless Home Networking

Today's home wireless networks offer tremendous advantages over hard-wired networks-among them, unprecedented portability and, of course, the freedom from wires strung all over your house! Unless you have a firm grasp on all the latest networking technologies, though, wireless networks won't free you from digging your way through...

Core Web Application Development with PHP and MySQL
Core Web Application Development with PHP and MySQL

The programmers guide to building robust web applications with PHP and MySQL

This is a comprehensive, practical guide for programmers who want to develop production-quality, database-enabled web applications with PHP and MySQL. Long-time developer Marc Wandschneider...

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