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 Internetworking Technologies Handbook, Fourth EditionThe updated edition of the best-selling all-in-one networking reference provides coverage of essential and cutting-edge technologies.
Concise overviews of technologies essential to networking professionals at all levels, from novice to expert.
New chapters include coverage of important topics like VoIP and EAP ... |  |  Focus on Advanced English: CAE Grammar Practice With Pull-Out KeyThis workbook is designed to accompany "Focus on Advanced English CAE", providing thorough grammar practice, supplementary vocabulary exercises and regular progress tests. The 14 units in the workbook correspond to each unit in the parent text, providing students with further practice in the grammar and vocabulary necessary at this level.... |  |  Speak English Like an AmericanRemember your good old English textbook which started with an introduction of the characters who would be in the dialogs throughout the units? That's how this book is laid out. Idioms are contextualized and there are various consolidation exercises between units to reinforce them. The accompanying CD is very clear and the voices convey the moods of... |
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 Webster's New World Essential VocabularyHow’s your vocabulary? Is it okay, pretty good, or exceptional? Whatever your answer to these questions, this is the book for you. For those whose vocabulary ranges from okay to pretty good, here is the opportunity to improve it. The main content is grouped into sets of words that have been taken from the SAT and GRE ... |  |  Why CRM Doesn't Work: How to Win by Letting Customers Manage the RelationshipCRM was supposed to help businesses better understand their customers and increase efficiency. Yet most companies are not getting the return they expected. Is it possible to make your customers happy and, at the same time, improve ROI? Is there a practical, affordable way to get customers to tell you what they really want?
In Why... |  |  You Don't Have to Do It Alone : How to Involve Others to Get Things DoneLearn to involve others and make your work easier! This concise book lays out a simple, straightforward plan of action for finding the right people and keeping them energized, enthusiastic, and committed until the work is completed.
You Don't Have to Do It Alone takes a systematic approach to getting things done by involving... |
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 Special Edition Using Crystal Reports 10Special Edition Using Crystal Reports 10 is a reference guide designed to provide hands-on experience with the latest release of the product suite. The latest version of the Crystal Reporting Suite, delivers vast enhancements that drive upgrades from licensees who'll seek a reference to help them migrate. As Crystal... |  |  Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realitiesur most common way of solving problems-at home, at work, in our communities, in national and international affairs-is to use our expertise and authority to apply piece-by-piece, tried-and-true "best practices." This works for simple, familiar, uncontentious problems. But it doesn't work for the complex, unfamiliar, conflictual problems... |  |  CISA Exam Cram 2 : Certified Information Systems AuditorWant an affordable yet innovative approach to studying for the Certified Information Systems Auditor (CISA) 2005 exam? CISA 2005 Exam Cram 2 is your solution. You will have the essential material for passing the CISA 2005 exam right at your fingertips. All exam objectives are covered and you'll find practice exams,... |
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