ITIL® and IT service management have been practised successfully around the world for more than 20 years. ITIL® is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL both to Foundation Examination candidates and to people simply looking to gain a practical...

With all the fantastic Cisco documentation available online, why does the world of UCCE need this book? UCCE is such a big topic that it would be easy to think that it is possible to try and cover absolutely everything. Unfortunately, this would turn this book into nothing more than a product reference manual that could potentially be...

Data Protection and Compliance in Context is a comprehensive guide which: 1.explains the content of data protection laws; 2.provides practical advice on protecting data privacy under the Data Protection Act, human rights laws and freedom of information legislation; 3.gives data controllers a platform for building compliance strategies. Data...

In today's vast world of global commerce with users that are more nomadic than ever, the need for reliable, secure, and efficient access technologies is rapidly increasing. IP Location provides you with a guided tour of location determination, tackling this new technology head on and addressing all aspects of location management,...

We are all increasingly familiar with modern business terms such as total quality management, just-in-time production, e-business, lean manufacturing and teleworking. But what really lies behind these terms and what effect do these and other new practices have on productivity and performance and, crucially, what is their social and psychological...

Computer and Machine Vision: Theory, Algorithms, Practicalities (previously entitled Machine Vision) clearly and systematically presents the basic methodology of computer and machine vision, covering the essential elements of the theory while emphasizing algorithmic and practical design constraints. This fully revised fourth edition has...

Large organisations can suffer badly when IT procurement goes wrong, but for Small to Medium Enterprises (SMEs), it can be fatal. This handbook is specifically designed to help SMEs understand and manage that risk throughout the entire procurement process. Whether it is identifying the changing IT requirements of the business, evaluating...

Hundreds of musical groups have appeared in at least one film from 1929 through 1970. This is a reference book devoted to these groups. Most entries include a brief description of the musical group, a list of the main singers or performers and, when available, a list of the songs performed in each film. One appendix lists popular British...