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The Secret Lives of Customers: A Detective Story About Solving the Mystery of Customer Behavior
The Secret Lives of Customers: A Detective Story About Solving the Mystery of Customer Behavior
A "detective story" that delivers key insights for any businessperson asking the questions: who really are our customers, why do we lose them, how do we regain them?

Customers can be a mystery. Despite the availability of more data than ever before, everyone, from the CEO to salespeople in the
...
Nokia Firewall, VPN, and IPSO Configuration Guide
Nokia Firewall, VPN, and IPSO Configuration Guide
The Only Book and Companion Web Site Covering Nokia's Firewall/VPN Appliances, which is the #3 security appliance worldwide.

"While Nokia is perhaps most recognized for its leadership in the mobile phone market, they have successfully demonstrated their knowledge of the Internet security appliance market and its
...
Escape From Excel Hell: Fixing Problems in Excel 2003, 2002 and 2000 (Mr. Spreadsheet's Bookshelf)
Escape From Excel Hell: Fixing Problems in Excel 2003, 2002 and 2000 (Mr. Spreadsheet's Bookshelf)
When Excel talks back to you, here's what to do

You try to open a spreadsheet and Excel won't let you, because there's a macro involved. You cannot convince the software that the macro is safe. You hurl something across the room.

Grab this book instead! You'll find more than 200 fixes for things...

Joomla! 1.5x Customization: Make Your Site Adapt to Your Needs
Joomla! 1.5x Customization: Make Your Site Adapt to Your Needs
Setting up a basic Joomla! Web site is easy; what comes next is hard and expensive - making the site do exactly what and look exactly how you want. With this book in hand, it is easy to adapt your site to bring your vision fully to life.

This book will help you to separate your site from the crowd of other Joomla! sites without having to
...
Service-Oriented Modeling (SOA): Service Analysis, Design, and Architecture
Service-Oriented Modeling (SOA): Service Analysis, Design, and Architecture
Answers to your most pressing SOA development questions

How do we start with service modeling? How do we analyze services for better reusability? Who should be involved? How do we create the best architecture model for our organization? This must-read for all enterprise leaders gives you all the answers and tools needed to develop a sound...

Engage: The Complete Guide for Brands and Businesses to Build, Cultivate, and Measure Success in the New Web
Engage: The Complete Guide for Brands and Businesses to Build, Cultivate, and Measure Success in the New Web

Praise for Engage!

"It's no longer an era of business as usual. Executives and entrepreneurs must embrace new media in order to not only compete for the future, but for mind share, market share, and, ultimately, relevance. This book helps you engage. Without it, you're competing for second place."
...

Linux Timesaving Techniques For Dummies
Linux Timesaving Techniques For Dummies
Fine-tune Linux for peak performance and usability!

Over 60 techniques that help you save time by…

  • Controlling time-consuming tasks
  • Improving your system security
  • Getting the most from your file system
  • Automating repetitive tasks
  • Tweaking the kernel on your...
Inside the Minds: Security Matters - Industry Leaders from eBay, Inc., Motorola, Internet Security Systems & More on Protecting Your Most Valuable Assets
Inside the Minds: Security Matters - Industry Leaders from eBay, Inc., Motorola, Internet Security Systems & More on Protecting Your Most Valuable Assets
Inside the Minds: Security Matters is an authoritative, insider's perspective on the ins and outs of the security industry and the future of the business, on a global scale. Featuring CEOs, Presidents, and Chief Information Security Officers, all representing some of the nation's top companies, this book provides a broad, yet comprehensive...
MCTS Windows Vista Client Configuration Passport (Exam 70-620)
MCTS Windows Vista Client Configuration Passport (Exam 70-620)
From the #1 Name in Professional Certification

Get on the fast track to becoming a Microsoft Certified Technology Specialist with this affordable, portable study tool. Inside, Microsoft Certified Trainer Brian Culp will guide you on your career path, providing expert tips and sound advice along the way. With an...

Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader
Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader

“Reading this book is like having Jeff Bezos advise me.” ?Eric Martinez, Founder and CEO of Modjoul

...

Service-Oriented Architecture (SOA) Governance for the Services Driven Enterprise
Service-Oriented Architecture (SOA) Governance for the Services Driven Enterprise

A must-have for all companies undertakingservice-oriented architecture (SOA) governance

As SOA interest and adoption have accelerated rapidly, the challenges of governance have risen to the forefront across the entire industry. Without an SOA governance model, SOA adoption is stilted and hampered by a lack of...

Forex for Beginners: A Comprehensive Guide to Profiting from the Global Currency Markets
Forex for Beginners: A Comprehensive Guide to Profiting from the Global Currency Markets

"Backed by a comprehensive list of studies, this book is a brilliant contribution on the connections between exchange rates and economics."

—Francesc Riverola, CEO and Founder of FXstreet.com
 

"Adam Kritzer has been covering the forex market for years as a...
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