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Palliative and End of Life Care for Children and Young People: Home, Hospice, Hospital
Palliative and End of Life Care for Children and Young People: Home, Hospice, Hospital

“Anne’s contribution to our understanding of the needs of young people with cancer has been unparalleled and without her extraordinary insights our services would be that much poorer.” From the foreword by Simon Davies , CEO Teenage Cancer Trust

This topical and timely text provides valuable insights...

The Technical and Social History of Software Engineering
The Technical and Social History of Software Engineering

“Capers Jones has accumulated the most comprehensive data on every aspect of software engineering, and has performed the most scientific analysis on this data. Now, Capers performs yet another invaluable service to our industry, by documenting, for the first time, its long and fascinating history....

Practical Zendesk Administration
Practical Zendesk Administration
"Reading these chapters is like reading the advanced manual we never wrote when we designed the product. Stafford and Anton's ability to enlighten readers on how to use the product better and the reasons for the design decisions in Zendesk never ceases to impress us."
-Mikkel Svane, Founder and CEO at
...
The Small-Cap Investor: Secrets to Winning Big with Small-Cap Stocks
The Small-Cap Investor: Secrets to Winning Big with Small-Cap Stocks

Praise for The Small-Cap Investor

"The great rewards of investing in the best small-cap companies are matched only by the risks of investing in the worst. Ian Wyatt is one of the few who not only shows you how to find the hidden gems, but also how to avoid the flea-ridden dogs. His new book is a must-read for all...

Dare to Serve: How to Drive Superior Results by Serving Others
Dare to Serve: How to Drive Superior Results by Serving Others

Cheryl Bachelder joined an ailing restaurant chain and turned it into the darling of the industry—by daring to serve the people in her organization well.

When Bachelder was named CEO of Popeyes in the fall of 2007, guest visits had been declining for years, restaurant sales and profit trends were
...

Chess Not Checkers: Elevate Your Leadership Game
Chess Not Checkers: Elevate Your Leadership Game

As organizations grow in volume and complexity, the demands on leadership change. The same old moves won't cut it any more. In Chess Not Checkers, Mark Miller tells the story of Blake Brown, newly appointed CEO of a company troubled by poor performance and low...

The Art of Product Design: Changing How Things Get Made
The Art of Product Design: Changing How Things Get Made

Embrace Open Engineering and accelerate the design and manufacturing processes

Product development is a team sport, but most companies don't practice it that way. Organizations should be drawing on the creativity of engaged customers and outsiders, but instead they rely on the same small group of internal...

The Dip: A Little Book That Teaches You When to Quit (and When to Stick)
The Dip: A Little Book That Teaches You When to Quit (and When to Stick)

A New York Times, USA Today, and Wall Street Journal bestseller 

In this iconic bestseller, popular business blogger and bestselling author Seth Godin proves that winners are really just the best quitters. Godin shows that winners quit fast, quit often, and quit without guilt—until they commit...

Boundary Spanning Leadership: Six Practices for Solving Problems, Driving Innovation, and Transforming Organizations (Management & Leadership)
Boundary Spanning Leadership: Six Practices for Solving Problems, Driving Innovation, and Transforming Organizations (Management & Leadership)

PRAISE FOR BOUNDARY SPANNING LEADERSHIP

"Fostering a culture of teamwork among business units and partners is crucial for bottom-line success. This groundbreaking book, packed with practical examples and based on solid research, shows us how to get started." -- Marc Noel, Chairman, Noël Group LLC

...
How to Get Your Competition Fired (Without Saying Anything Bad About Them): Using The Wedge to Increase Your Sales
How to Get Your Competition Fired (Without Saying Anything Bad About Them): Using The Wedge to Increase Your Sales

A six-step plan for driving a wedge between the competition and the customer

For sales people, convincing a potential customer to choose them over the competition is no easy task, and especially when the competition already has the account. Finally, How to Get Your Competition Fired shows readers a proven system for breaking the...

Zero to 100,000: Social Media Tips and Tricks for Small Businesses (Que Biz-Tech)
Zero to 100,000: Social Media Tips and Tricks for Small Businesses (Que Biz-Tech)

“I work in digital media publishing, yet I’ve struggled, like most of the business world, to understand how to make social media work for me. Sarah-Jayne and Dean tackled the challenge with an energy that has to be seen to be believed. These two are now my #1 source of information and have provided simple and...

You and Your Money: A No-Stress Guide to Becoming Financially Fit
You and Your Money: A No-Stress Guide to Becoming Financially Fit

“With over 70% of American workers living paycheck to paycheck, basic money management skills are needed desperately. This is a masterful work that guides us to discover our own money dysfunctions and takes us on a journey to healthy financial behaviors.”

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