Cisco Packetized Voice and Data Integration gives you the knowledge and insight to quickly get up to speed on planning, designing, and implementing Cisco-based voice and data networks. Through the use of real-world examples, case studies, and detailed configuration...

Want to write powerful business communications that command attention, drive home your message, and deliver the desired outcome? Want to save countless hours doing it? Power Sales Writing shows you how. This brisk, no-nonsense guide presents simple rules and...

Discover what it takes to develop products that blow your users away—and take market share from your competitors. This book will explain how the principles behind agile product development help designers, developers, architects, and product managers create awesome products; and how to look beyond a shiny user interface to build a great...

Management Extra brings all the best management thinking together in one package.

The series fuses key ideas with applied activities to help managers examine and improve how they work in practice.

Management Extra is an exciting, new approach to management development. The books provide the basis for...

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OSSs are the large servers that host the OSS applications that manage telecommunications services. Developing solutions to manage telecommunications...

In Patterns-Based Engineering, two leading experts bring together true best practices for developing and deploying successful software-intensive systems. Drawing on their extensive enterprise development experience, the authors clearly show how...