This groundbreaking new book follows the tradition of previous books in the Culture of Specialized Cells series—each methods and protocols chapter is laid out...

A sophisticated yet easy-to-use software program, Microsoft CRM handles the full range of Sales and Customer Service functions, and allows the user to access key customer and sales information from Microsoft Outlook and the Web. It is designed for rapid deployment, ease of use, and integration with Microsoft Office and Microsoft Great Plains'...

The Elements of UML Style is for all developers who create models using the Unified Modeling Language (UML), especially in teams where understandability and consistency are all critical. Just as Strunk & White’s The Elements of Style provides rules of usage for writing using the English language, this text furnishes a...

The Standard CMMI Appraisal Method for Process Improvement (SCAMPI) is an invaluable tool for organizations seeking to drive quantifiable improvements in systems and software engineering. SCAMPI appraisals can help those organizations identify the strengths and weaknesses of their current processes, reveal crucial development...

To keep your Linux systems secure, reliable, and productive, you must stay current with patches and updates. But, until now, it has been difficult to find usable,...

Today, IT organizations are increasingly squeezed by competing demands. They must support more distributed users who demand greater availability and performance. They must protect their digital assets...

Stories have power. They move people in a way that facts and figures can't. Many leaders use stories as a tool, but leadership development expert Tim Tobin says most have no idea what tale their own leadership is telling. He shows how, by thinking of your career as a narrative—with a plot, characters, and an...