Leaders often have to make decisions without complete information, and those decisions are expected to be not only right but also timely. Using reflective techniques can help you learn to depend on your intuition for help in making good decisions quickly. Reflective practices may seem time-consuming at the beginning, but the time you put in on the...
You're an artistic visionary, right? In your head you imagine clever image fixes, fanciful photo manipulations, and artworks of startling genius. But when it comes to bringing these visions to life on your computer -- well, that’s the hard part. If this sounds...
This book analyses the foreign policy of Silvio Berlusconi, Italian media tycoon and politician who served as Prime Minister of Italy in four governments. The authors examine the Italian position in the international arena and its foreign policy tradition, as well as Berlusconi’s general political stance, Berlusconi’s...
Practical, Real-World ITIL Configuration Management–From Start to Finish
The IT Infrastructure Library® (ITIL) places the “best practices” in IT operations at your command. ITIL helps you make better technology choices, manages IT more effectively,...
This is a book about leading dispersed teams—teams that are made up of people who don’t work in the same geographical area. Such teams don’t often meet face-to-face. Usually their members are separated by time and distance, and they often bring different cultural views to bear on their work. Solving potential communication...
Do you really understand your online presence? Are you confident that visitors can use your website? Do you know their motivations? How do online communities perceive your company? To innovate and adapt your business quickly, you must know the answers to these questions. Complete Web Monitoring demonstrates how to measure every aspect of your web...
"Quinn’s work captures a crucial truth about great leadership–that it is about who we are and not what we do. In facing our fears and harnessing our uniqueness, we bring forth the capacity for inspired leadership and for enduring change. Robert Quinn is a gifted storyteller. This is...
Between the time a team is launched and the time it delivers results, managers need to know that the team is on course. Whether they have launched a team to achieve a business objective or have inherited a team, they need to monitor effectiveness on an ongoing basis and make course corrections that keep small problems from becoming major...