This year, America’s enormous debt collection industry will make 1,000,000,000 collection calls. They will threaten. Lie. Mislead. Intimidate. Award-winning reporter Fred Williams went “undercover” inside one of its largest firms. Now, he reveals everything he learned—and shows exactly how to fight...

This is the only complete, up-to-date, and practical guide for financial industry professionals seeking new or better jobs in today’s brutally competitive environment. Author Roy Cohen spent more than 10 years providing outplacement services to Goldman Sachs’ employees. In this book, he shares finance-specific...

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The lower cost and increased flexibility and availability of computer networks means that they are rapidly replacing centralized 'mainframes'. The implementation of networked systems and the control of applications running in them require, however, the design of new techniques and methods: collectively known as distributed algorithms....

Designing a brochure or web site without an art background? Step away from the computer and read this breezy introduction to visual communications first. Written for non-designers, White Space is Not Your Enemy is a practical graphic design and layout text introducing the concepts and practices necessary for producing effective visual...

Ruby on Rails deployments are growing, and Rails is increasingly being adopted in larger environments. Today, Rails developers and architects need better ways to interface with legacy systems, move into the cloud, and...

Windows Communication Foundation (WCF) is Microsoft’s dynamic technology for allowing autonomous software to communicate. Superseding earlier technologies such as COM/DCOM, .NET Remoting, ASP.NET Web Services, and the Web Services Enhancements for .NET, WCF provides a single solution that is designed to always be...