Investors and analysts often need to look into a firm's operations more deeply than traditional financial statements and models allow. This book describes newly developed tools for using operations metrics to discern and influence the valuation of a firm. It is the first to present these techniques from a unified perspective: that of...

During recent years a great deal of progress has been made in performance modelling and evaluation of the Internet, towards the convergence of multi-service networks of diverging technologies, supported by internetworking and the evolution of diverse access and switching technologies. The 44 chapters presented in this handbook are revised...

• Learn to quickly set up and effectively use day-to-day IT services
• Understand the vital terminologies in a simplified manner
• Learn to swiftly deal with issues and...

The development and the production of high-quality, reliable, complex computer software have become critical issues in the enormous worldwide computer technology market. The capability to efficiently engineer computer software development and production processes is central to the future economic strength, competitiveness, and national security...

Calls for performance measures and metrics sound good, but public sector organizations often lack the tools required to assess the organization as a whole and create true change.In order to implement an integrated cycle of assessment, planning, and improvement, government agencies at all levels need a usable framework for organizational...

• Adopt microservices-based architecture and deploy it at scale
• Build your complete microservice architecture using different recipes for different solutions
• Identify specific tools for specific scenarios and deliver immediate business results, correlate use cases, and adopt them...

Whether you are selling online, through a direct sales force, or via distribution channels, what customers are saying about you online is now more important than your advertising. Social media is no longer a curiosity on the horizon but a significant part of your...

Throughout history, advances in technology have come in spurts. A single great idea can often spur rapid change as the idea takes hold and is propagated, often in totally unexpected directions. Exadata embodies such a change in how we think about and manage relational databases. The key change lies in the concept of offloading SQL processing...

• Identify key issues that affect vSphere storage visibility,...

If you are a project...