Right now someone is clicking on your website, and knowing everything you can about those clicks and the people that make them is a business imperative. That's the first of a set of compelling business lessons distilled from the authors' decade of experience with the...

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Quality of Service (QoS) has already proven itself as the enabling technology for the convergence of voice, video, and data networks. As business needs evolve, so do the demands for QoS. The need to protect critical applications via QoS mechanisms in business networks has escalated over the past few years, primarily due to...

"Auditor′s Guide to Information Systems Auditing is the most comprehensive book about auditing that I have ever seen. There is something in this book for everyone. New auditors will find this book to be their bible—reading it will enable them to learn what...

Practical Guide to Project Planning is filled with project documents and templates ready to use for planning and managing project. It explains project analysis and modeling techniques so these documents and templates can be used for effective project management. In addition, the book is also a guide to best practices that comply with...

The 10th Urban Environment Symposium (10UES) was held on 9–11 June 2010 in Gothenburg, Sweden. UES aims at providing a forum on the science and practices required to support pathways to a positive and sustainable future in the urban environment. The UES series is run by Chalmers University of Technology within the Alliance for Global...

Absolute Beginner's Guide to Networking, Fourth Edition gives readers the ability and understanding necessary to create and administer a network. The book shows the reader how to physically connect computers and other devices to a network and access peripherals such as printers over the...