Information and communication technology (ICT) is permeating all aspects of service management; in the public sector, ICT is improving the capacity of government agencies to provide a wide array of innovative services that benefit citizens. E-Government is emerging as a multidisciplinary field of research based initially on empirical insights...

Uncertain data management has seen a revival in interest in recent years because of a number of new fields which utilize this kind of data. For example, in fields such as privacy-preserving data mining, additional errors may be added to data in order to mask the identity of the records. Often the data may be imputed using statistical methods...

Digital identity can be defined as the digital representation of the information known about a specific individual or organization. Digital identity management technology is an essential function in customizing and enhancing the network user experience, protecting privacy, underpinning accountability in transactions and interactions, and...

This is changing, and quickly. Most records...

This is the first book on...

In this book, the authors provide an insight into the field of RFID systems with an emphasis on networking aspects and research challenges related to passive Ultra High Frequency (UHF) RFID systems. The book reviews...

VoIP is poised to take over from the century-old public switched telephone network (PSTN). But VoIP telephony does not enjoy the same privacy as the old PSTN. This is because PSTN phone calls were based on establishing a “closed circuit” between the two parties, while VoIP phone calls send packets through the Internet, which...

The increasing costs of creating and maintaining infrastructures for delivering services to consumers have led to the emergence of cloud based third party service providers renting networks, computation power, storage, and even entire software application suites. On the other hand, service customers demand competitive pricing, service level...

The Program Committee,...

Adaptive Hypermedia has emerged as an important area of both academic and deployed research. It encompasses a broad range of research that will enable personalized, adaptive hypermedia systems to play an even more effective role in people’s lives. The Web has enabled the widespread use of many personalized systems, such as recommenders,...

Since the first edition of Semantic Web for the Working Ontologist came out in June 2008, we have been encouraged by the reception the book has received. Practitioners from a wide variety of industries— health care, energy, environmental science, life sciences, national intelligence, and publishing, to name a few—have told...

With more than 400 million active users and growing, it’s hard to ignore the buzz about Facebook. It’s a hot topic these days, and shows no signs of letting up. If you’re ready to get to the bottom of this Internet sensation and find out how to use this social networking phenomenon for yourself,...