Relationship Marketing comprehensively examines relationships in marketing and how these influence modern marketing strategy and practice, by critically reviewing and analysing what has been described as 'marketing's new paradigm'. Established as the key text in the area, the fourth edition continues to offer an accessible and...

Offering rare insiders’ perspectives, Trends in Corrections: Interviews with Corrections Leaders Around the World is a comprehensive survey of correctional programming and management styles used across nations. Twelve chapters present transcribed interviews of corrections leaders along with a brief portrait of the...

This popular introductory linguistics text is unique in the way various themes are integrated throughout the book. One primary theme is the question, "How is a speaker's communicative intent recognized?" Rather than treat phonology, phonetics, morphology, syntax, semantics, and pragmatics as completely separate fields, the text...

In today's business climate, you need to know PowerPoint insideand out, and that's not all. You also need to be able to make apresentation that makes an impact. From using sophisticatedtransitions and animation in your PowerPoint presentations...

With SharePoint 2010, Microsoft has provided a more robust environment for creating collaboration and content management sites that rival any of the popular websites on the internet. Creating a branded SharePoint site involves understanding both...