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 Fundamentals of Database Systems (6th Edition)
This book introduces the fundamental concepts necessary for designing, using, and implementing database systems and database applications. Our presentation stresses the fundamentals of database modeling and design, the languages and models provided by the database management systems, and database... |  |  Secret Service: Hidden Systems That Deliver Unforgettable Customer Service
Foreword by Capodagli and Lynn Jackson, coauthors of "The Disney Way". All businesses have customers, but how many of them deliver unforgettably good customer service? "Secret Service" reveals the hidden systems of the few exceptional companies that do: what actions they take behind the scenes to consistently surpass... |  |  Calculus
The calculus course is a critical course for science, technology, engineering, and math
majors. This course sets the stage for many majors and is where students see the beauty of
mathematics, encouraging them to take upper-level math courses.
In a calculus market-research study conducted in 2008, calculus faculty... |
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 IP Routing
This concise guide offers the basic concepts of IP routing, free of hype and jargon. It begins with the simplest routing protocol, RIP, and then proceeds, in order of complexity, to IGRP, EIGRP, RIP2, OSPF, and finally to BGP. New concepts are presented one at a time in successive chapters. By the end, you will have mastered not only... |  |  |  |  |
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