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Trust-Based Selling: Finding and Keeping Customers for Life
Trust-Based Selling: Finding and Keeping Customers for Life

The first year of developing a new sales territory or establishing new customers is a daunting task—especially in dog-eat-dog industries. The traditional advice is to train quickly on products, grab a customer list, start calling for appointments, discover opportunities, and close deals. In...

Scientific Methods in Mobile Robotics: Quantitative Analysis of Agent Behaviour
Scientific Methods in Mobile Robotics: Quantitative Analysis of Agent Behaviour
Mobile robots are widely applied in a range of applications from transportation, surveillance through to health care. In all these applications it is clearly important to be able to analyse and control the performance of the mobile robot and it is therefore surprising that formalised methods to achieve this are not readily available. This book...
Spying Blind: The CIA, the FBI, and the Origins of 9/11
Spying Blind: The CIA, the FBI, and the Origins of 9/11

In this pathbreaking book, Amy Zegart provides the first scholarly examination of the intelligence failures that preceded September 11. Until now, those failures have been attributed largely to individual mistakes. But Zegart shows how and why the intelligence system itself left us vulnerable.

Zegart argues that after the Cold War...

Pattern Calculus: Computing with Functions and Structures
Pattern Calculus: Computing with Functions and Structures

The pattern calculus is a new foundation for computation, in which the expressive power of functions and of data structures are combined within pattern-matching functions. The best existing foundations focus on either functions, as in the lambda-calculus, or on data structures, as in Turing machines, or on compromises involving both, as in...

Ice Mechanics for Geophysical and Civil Engineering Applications (GeoPlanet: Earth and Planetary Sciences)
Ice Mechanics for Geophysical and Civil Engineering Applications (GeoPlanet: Earth and Planetary Sciences)

This book presents the concepts and tools of ice mechanics, together with examples of their application in the fields of glaciology, climate research and civil engineering in cold regions. It starts with an account of the most important physical properties of sea and polar ice treated as an anisotropic polycrystalline material, and...

Mechanical Trading Systems: Pairing Trader Psychology with Technical Analysis
Mechanical Trading Systems: Pairing Trader Psychology with Technical Analysis
In 1987 my father and I purchased a seat on the New York Futures Exchange
for $100 and established a trading account with $25,000. The goal, he explained,
was to make $2,500 a week. Although this seemed like an extraordinary
annualized return on investment, I had heard of legendary traders
who had taken meager sums and
...
Robust Statistics: Theory and Methods (Probability and Statistics)
Robust Statistics: Theory and Methods (Probability and Statistics)
Classical statistical techniques fail to cope well with deviations from a standard distribution. Robust statistical methods take into account these deviations while estimating the parameters of parametric models, thus increasing the accuracy of the inference. Research into robust methods is flourishing, with new methods being developed and...
Fluid Mechanics: An Introduction to the Theory of Fluid Flows
Fluid Mechanics: An Introduction to the Theory of Fluid Flows
Fluid mechanics is a field that spreads widely and to all fields of engineering, science and medicine. The book takes this into account and provides a sound basis.

This is a modern book on fluid mechanics that is written in a way needed these days to teach the subject to students in engineering and science at higher educational institutes. The...

Combinatorial Algorithms for Computers and Calculators (Computer science and applied mathematics)
Combinatorial Algorithms for Computers and Calculators (Computer science and applied mathematics)

Since the appearance in 1975 of this work, the field of combinatorial algorithms has continued its rapid evolution. We have substantially rewritten several of the chapters in order to take account of theoretical or algorithmic improvements, and to clarify the presentation.

The result has been that a number of speedups,
...

The Art of the Data Center: A Look Inside the World's Most Innovative and Compelling Computing Environments
The Art of the Data Center: A Look Inside the World's Most Innovative and Compelling Computing Environments

Today, data centers are the beating hearts of the companies they serve. Data centers process billions of Internet transactions every day. It's therefore critical for companies and IT organizations to understand the state-of-the-art in data center design. Narrow aspects - such as cooling, wiring, or power usage - are often the subject of...

Theories of Information, Communication and Knowledge: A Multidisciplinary Approach
Theories of Information, Communication and Knowledge: A Multidisciplinary Approach

This book addresses some of the key questions that scientists have been asking themselves for centuries: what is knowledge? What is information? How do we know that we know something? How do we construct meaning from the perceptions of things? Although no consensus exists on a common definition of the concepts of information and...

Mac OS X 10.4 Tiger : Visual QuickStart Guide
Mac OS X 10.4 Tiger : Visual QuickStart Guide
So you're finally ready to find out what all the fuss is about. Whether you're switching from Windows or upgrading from an older Mac OS, this task-based guide represents the surest way to go from 0 to 60 in no time flat with Apple's much anticipated Mac OS X Tiger--more mature, powerfully enhanced, and with more than 200 new features that will...
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