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Customer Relationship Management (The Briefcase Book Series)
Customer Relationship Management (The Briefcase Book Series)
Tips and Tools for Creating­­and Sustaining­­Profitable, Long-Term Customer Relationships

In today's impersonal, arms-length marketplace, customer loyalty is rapidly becoming a thing of the past. Customer Relationship Management brings it back to the foreground, providing easy-to-apply solutions and...

Dangerous Harvest: Drug Plants and the Transformation of Indigenous Landscapes
Dangerous Harvest: Drug Plants and the Transformation of Indigenous Landscapes
Throughout history almost all traditional indigenous societies have used psychoactive substances derived from plants in religious and healing rituals. Once such plants are adopted by outsiders for profane use, the often impoverished peasant farmers who grow them are faced with a life of extreme poverty or are lured by the prospect of a very...
Long-Term Preservation of Digital Documents: Principles and Practices
Long-Term Preservation of Digital Documents: Principles and Practices
Key to our culture is that we can disseminate information, and then maintain and access it over time. While we are rapidly advancing from vulnerable physical solutions to superior, digital media, preserving and using data over the long term involves complicated research challenges and organization efforts.

Uwe Borghoff and his coauthors...

Evolving Connectionist Systems: The Knowledge Engineering Approach (Evolving Connectionist Systems)
Evolving Connectionist Systems: The Knowledge Engineering Approach (Evolving Connectionist Systems)
This second edition of Evolving Connectionist Systems presents generic computational models and techniques that can be used for the development of evolving, adaptive modelling systems, as well as new trends including computational neuro-genetic modelling and quantum information processing related to evolving systems. New applications, such as...
Regular Expression Pocket Reference: Regular Expressions for Perl, Ruby, PHP, Python, C, Java and .NET
Regular Expression Pocket Reference: Regular Expressions for Perl, Ruby, PHP, Python, C, Java and .NET
This handy little book offers programmers a complete overview of the syntax and semantics of regular expressions that are at the heart of every text-processing application. Ideal as a quick reference, Regular Expression Pocket Reference covers the regular expression APIs for Perl 5.8, Ruby (including some upcoming 1.9 features), Java, PHP,...
Iterated Function Systems for Real-Time Image Synthesis
Iterated Function Systems for Real-Time Image Synthesis
Natural phenomena can be visually described with fractal-geometry methods, where iterative procedures rather than equations are used to model objects. With the development of better modelling algorithms, the efficiency of rendering, the realism of computer-generated scenes and the interactivity of visual stimuli are reaching astonishing levels....
Foundations of Qt Development
Foundations of Qt Development
As the standard for KDE desktop environment, Trolltech's Qt is a necessary basis for all programmers who want to develop cross-platform applications on Windows, Mac OS, Linux, and FreeBSD. A multitude of popular applications have been written in Qt including Adobe Photoshop Elements, Google Earth, Perforce Visual Client, and Skype....
Spatial Data on the Web: Modeling and Management
Spatial Data on the Web: Modeling and Management
Spatial data is essential in a wide range of application domains today. While geographical applications remain the key target area, spatial properties are required in other contexts such as computer-aided design, robotics and image processing. Associated with these is the constantly growing number of distributed processing architectures, based on,...
Modelling and Simulation: Exploring Dynamic System Behaviour
Modelling and Simulation: Exploring Dynamic System Behaviour
The application of modelling and simulation is unconstrained by discipline boundaries. It provides support for the planning, design and evaluation of system behaviour, as well as the evaluation of strategies for dynamic system transformation and change.

Modelling and Simulation: Exploring Dynamic System Behaviour provides the reader...

Practical JBossВ® Seam Projects
Practical JBossВ® Seam Projects

Practical JBoss® Seam Projects, written by renowned author and enterprise Java practitioner Jim Farley, is expected to be the first practical projects book of its kind on this groundbreaking open source lightweight JSF-EJB3 framework.

  • Practical application scenarios are used to demonstrate the nature of the...
Beginning PL/SQL: From Novice to Professional
Beginning PL/SQL: From Novice to Professional
This is a book about writing stored procedures for an Oracle database. A stored procedure in this context is a generic term for a program written in the Procedure Language extension for SQL (PL/SQL) that is stored inside the database when it is compiled. This means that you can then execute the program from inside the database. Why would you want...
MCSA/MCSE Self-Paced Training Kit (Exam 70-290): Managing and Maintaining a Microsoft Windows Server 2003 Environment, Second Edition
MCSA/MCSE Self-Paced Training Kit (Exam 70-290): Managing and Maintaining a Microsoft Windows Server 2003 Environment, Second Edition
Announcing an all-new MCSA/MCSE Training Kit designed to help maximize your performance on Exam 70-290, a core exam for the new Windows Server 2003 certification. This kit packs the tools and features that exam candidates want mostincluding in-depth, self-paced training based on final exam content; rigorous, objective-by-objective review; exam tips...
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