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Practical Zendesk Administration
Practical Zendesk Administration
"Reading these chapters is like reading the advanced manual we never wrote when we designed the product. Stafford and Anton's ability to enlighten readers on how to use the product better and the reasons for the design decisions in Zendesk never ceases to impress us."
-Mikkel Svane, Founder and CEO at
...
The Technical and Social History of Software Engineering
The Technical and Social History of Software Engineering

“Capers Jones has accumulated the most comprehensive data on every aspect of software engineering, and has performed the most scientific analysis on this data. Now, Capers performs yet another invaluable service to our industry, by documenting, for the first time, its long and fascinating history....

How to Speak Tech: The Non-Techie's Guide to Technology Basics in Business
How to Speak Tech: The Non-Techie's Guide to Technology Basics in Business

"A great book everyone can use to understand how tech startups work." --Rene Reinsberg, GM/VP at GoDaddy, CEO and Co-founder at Locu

"Finally a book non-techies can use to understand the web technologies that are changing our
...

Inbound Marketing and SEO: Insights from the Moz Blog
Inbound Marketing and SEO: Insights from the Moz Blog

Learn from the leading resource on the latest inbound marketing techniques

As the SEO industry undergoes a shift and Google continues to change its algorithm, successful SEO practitioners need to increase their knowledge of a wide range of inbound marketing channels. The Moz...

CFO Techniques: A Hands-on Guide to Keeping Your Business Solvent and Successful
CFO Techniques: A Hands-on Guide to Keeping Your Business Solvent and Successful

CFO Techniques: A Hands-on Guide to Keeping Your Business Solvent and Successful is a comprehensive and instructive working manual for multitasking chief financial officers and controllers working in the fast-paced commercial environment. Every senior financial professional with an ever-broadening span of control...

Building Web Applications with Erlang: Working with REST and Web Sockets on Yaws
Building Web Applications with Erlang: Working with REST and Web Sockets on Yaws

Why choose Erlang for web applications? Discover the answer hands-on by building a simple web service with this book. If you’re an experienced web developer who knows basic Erlang, you’ll learn how to work with REST, dynamic content, web sockets, and concurrency through several examples. In the process, you’ll see...

Forex for Beginners: A Comprehensive Guide to Profiting from the Global Currency Markets
Forex for Beginners: A Comprehensive Guide to Profiting from the Global Currency Markets

"Backed by a comprehensive list of studies, this book is a brilliant contribution on the connections between exchange rates and economics."

—Francesc Riverola, CEO and Founder of FXstreet.com
 

"Adam Kritzer has been covering the forex market for years as a...
The Best of Verity Stob: Highlights of Verity Stob's Famous Columns from .EXE, Dr. Dobb's Journal, and The Register
The Best of Verity Stob: Highlights of Verity Stob's Famous Columns from .EXE, Dr. Dobb's Journal, and The Register

Verity Stob is the comedienne of the programming world. She has been writing satirical chronicles of techie life since 1988. Her column first appeared in the legendary .EXE Magazine, then Dr. Dobbs' Journal, and it now graces The Register.

For the first time, the very best of Stob's...

Being Geek: The Software Developer's Career Handbook
Being Geek: The Software Developer's Career Handbook

As a software engineer, you recognize at some point that there's much more to your career than dealing with code. Is it time to become a manager? Tell your boss he’s a jerk? Join that startup? Author Michael Lopp recalls his own make-or-break moments with Silicon Valley giants such as Apple, Netscape, and Symantec in...

Jack Welch and the 4 E's of Leadership: How to Put GE's Leadership Formula to Work in Your Organization
Jack Welch and the 4 E's of Leadership: How to Put GE's Leadership Formula to Work in Your Organization

Proven leadership lessons from the author of the international bestseller The Welch Way

Techniques Jack Welch used to create great leaders and drive unprecedented financial performance

Jack Welch and GE used the celebrated 4e model to measure leadership potential and enhance profitability at...

Robert's Rules of Innovation: A 10-Step Program for Corporate Survival
Robert's Rules of Innovation: A 10-Step Program for Corporate Survival
Robert's Rules of Innovation is all about how to Create and Sustain Innovation in Ten key Imperatives. Whether you are a novice or expert, RROI will help start or finetune your abilities so you can Innovate and Thrive! Look for The Art Of Implementation, Robert's Rules of Innovation II, a sequel and practical...
How to Keep Score in Business: Accounting and Financial Analysis for the Non-Accountant (2nd Edition)
How to Keep Score in Business: Accounting and Financial Analysis for the Non-Accountant (2nd Edition)

In How to Keep Score in Business, Second Edition, long-time CEO Robert Follett shows you exactly how to "keep score" in business by reading and interpreting company financials. Step by step, Follett helps you capture crucial insights buried in balance sheets, income statements, and other key reports. Follett shows how to...

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