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CompTIA A+ Complete Fast Pass
CompTIA A+ Complete Fast Pass
The A+ certification program was developed by the Computing Technology Industry Association (CompTIA) to provide an industry-wide means of certifying the competency of computer service technicians. The A+ certification, which is granted to those who have attained the level of knowledge and troubleshooting skills that are needed
...
MCSE in a Nutshell: The Windows 2000 Exams
MCSE in a Nutshell: The Windows 2000 Exams
Microsoft's MCSE (Microsoft Certified Systems Engineer) candidates in the Windows 2000 track are required to pass five core exams and two elective exams. These exams are designed to provide a valid and reliable measure of competency for experienced IT professionals working in the typically complex computing environment of medium to large...
Advanced Web-Based Training Strategies
Advanced Web-Based Training Strategies
Advanced Web-Based Training Strategies fills the gap in the literature available on this topic by offering a volume that includes meaningful, applicable, and proven strategies that can take the experienced instructional designer to the next level of web-based training. Written by Margaret Driscoll and Saul Carliner—internationally acclaimed...
Competency-Based Human Resource Management
Competency-Based Human Resource Management
Filled with practical tools and aids to help HR professionals, this book explains how to reinvent the human resource department so that job competencies--rather than job descriptions--become the foundation for all HR efforts.

Force-fitting employees into a "job box" shortchanges both the employees and the organization,...

Making Sense of Online Learning: A Guide for Beginners and the Truly Skeptical
Making Sense of Online Learning: A Guide for Beginners and the Truly Skeptical
If you need quick, targeted baseline knowledge about using technology for teaching and learning, Making Sense of Online Learning is for you. This practical, no-nonsense primer will help you understand how online learning technologies work and how they fit into your organization. You’ll gain a working knowledge of important topics...
Essentials of Knowledge Management
Essentials of Knowledge Management
"Managing knowledge has become a critical competency for organizations. Despite its importance, knowledge management is often seen as a complex, diffuse, and difficult-to-understand management practice. In his new book, Essentials of Knowledge Management, Bryan Bergeron continues to display his remarkable ability to thoughtfully,...
Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model
Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model

The first resource available presenting the unique SCOR (Supply Chain Operations Reference) model developed by the Supply-Chain Council, Supply Chain Excellence takes you step-by-step through every moment in the supply chain project lifecycle.

Based on the SCOR Project Roadmap, the book shows how a company can achieve core...

Swing Hacks
Swing Hacks
Swing Hacks helps Java developers move beyond the basics of Swing, the graphical user interface (GUI) standard since Java 2. If you're a Java developer looking to build enterprise applications with a first-class look and feel, Swing is definitely one skill you need to master. This latest title from O'Reilly is a...
A+ Certification Exam Cram 2 (Exam Cram 220-301, Exam Cram 220-302), Second Edition
A+ Certification Exam Cram 2 (Exam Cram 220-301, Exam Cram 220-302), Second Edition

A+ Exam Cram 2 is a study skill enhancement and tutorial, designed to focus on exactly what students need to get A+ certified, with coverage of exams 220-221 and 220-222. It details all the new exam objectives and items in the following areas: Windows 98, Windows 2000, and Windows NT version 4.0. Because the A+ certification is a core competency...

Creating the Project Office: A Manager's Guide to Leading Organizational Change (Jossey Bass Business and Management Series)
Creating the Project Office: A Manager's Guide to Leading Organizational Change (Jossey Bass Business and Management Series)
Faster, cheaper, better. Accidental project manager. In or out? Are you done
yet? We’re in a mess! Why can’t we . . . ? If these challenges sound familiar
within your organization, welcome aboard.

This is a book about improving organizational performance by implementing
a project office system that develops
...
Six Sigma--The First 90 Days
Six Sigma--The First 90 Days
The new Six Sigma has had no less than a dazzling debut, starting in late 1994 with AlliedSignal. Originated in 1987 at Motorola, Six Sigma was adopted by very few companies, though it was not taken very seriously. Only after AlliedSignal (now known as Honeywell) demonstrated Six Sigma's effectiveness in redefining a company, achieving dramatic...
Powerhouse Partners : A Blueprint for Building Organizational Culture for Breakaway Results
Powerhouse Partners : A Blueprint for Building Organizational Culture for Breakaway Results
For any manager or executive committed to achieving business goals through effective strategic partnership, this book gathers successes of some of the world's leading companies to deliver a tool kit for shaping a partnering culture.

From the author who introduced the groundbreaking concept of Partnering Intelligence come the...

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