Cheryl Bachelder joined an ailing restaurant chain and turned it into the darling of the industry—by daring to serve the people in her organization well.

When Bachelder was named CEO of Popeyes in the fall of 2007, guest visits had been declining for years, restaurant sales and profit trends were...

Civic entrepreneurship lies at the heart of the Arab Spring. From the iconic image of an occupied Tahrir Square to scenes of dancing protesters in Syria and politically conscious hip hop in Tunisia, people across the Middle East and North Africa continue to collaborate and experiment their way out of years of dictatorship and political...

Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of...

Imagine using the right words to become irresistibly persuasive.
Would that be something useful for you?

The Persuasion Skills Black Book is a manual for quickly learning some very powerful hypnotic language patterns that you can use in practical, real world situations. These patterns are not...

ABOUT THE BOOK Jeff Atwood began the Coding Horror blog in 2004, and is convinced that it changed his life. He needed a way to keep track of software development over time - whatever he was thinking about or working on. He researched subjects he found interesting, then documented his research with a public blog post, which he could easily...

Renowned sports psychology expert W. Timothy Gallwey teams up with two esteemed physicians to offer a unique and empowering guide to mental health in today’s volatile world. The Inner Game of Stress applies the trusted principles of Gallwey’s wildly popular Inner Game series, which have helped athletes the world over, to...

Offering sound presentation of fundamental nursing concepts, and precise coverage of step-by-step clinical procedures, the second edition of Fundamentals of Nursing has been thoroughly revised to reflect the latest developments in current practice. NEW TO EDITION: Coverage of the nursing process has been moved forward, opening with a...

Want to take your career to the next level and be a master of planning, organising, motivating and controlling resources to meet your goals? This easy-to-use guide has you covered! Project Management Checklists For Dummies takes the intimidation out of project...

• Governance: In depth coverage of corporate, IT, and security Governance, which includes important topics such as strategy development and communication, strategic reporting and control, and more
• Risk Management: Creating a risk management program, performing risk assessment and control verification, and more
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Creativity guru Marlo Johnson guides readers through 88 transformative meditations, rituals, and experiments designed to foster personal growth through the power of conscious creation. Featuring dreamy marbled-paper interiors and a refreshing combination of down-to-earth practical instruction and insightful spiritual guidance, this gem of a...