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 ITIL Service Strategy 2011 Edition
The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL Service Strategy provides a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion... |  |  ITIL Continual Service Improvement 2011 Edition (Best Management Practices)
The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasized the importance of continual service improvement. Focusing on the process elements involved in identifying and introducing... |  |  ITIL Service Design 2011 Edition
The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. In order to meet current and future business requirements, ITIL Service Design provides guidance on the production and maintenance of IT policies, architectures and documents for the design of appropriate and innovative IT infrastructure services... |
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 Data Science For Dummies
Discover how data science can help you gain in-depth insight into your business – the easy way!
Jobs in data science abound, but few people have the data science skills needed to fill these increasingly important roles in organizations. Data Science For Dummies is the perfect starting point for IT professionals... |  |  Reactive Design Patterns
Summary
Reactive Design Patterns is a clearly written guide for building message-driven distributed systems that are resilient, responsive, and elastic. In this book you'll find patterns for messaging, flow control, resource management, and concurrency, along with practical issues like test-friendly... |  |  Automated Data Analysis Using ExcelBecause the analysis of copious amounts of data and the preparation of custom reports often take away time from true research, the automation of these processes is paramount to ensure productivity. Exploring the core areas of automation, report generation, data acquisition, and data analysis, Automated Data Analysis Using Excel illustrates how to... |
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