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Communicate to Win
Communicate to Win

Communicate to Win is full of sound, practical advice on every aspect of business and personal communication, such as how to: encourage people to like you, understand what motivates people, use the telephone effectively, excel at one-on-one conversation, develop your emotional intelligence, master a good writing style and give...

The IT Girl's Guide to Becoming an Excel Diva
The IT Girl's Guide to Becoming an Excel Diva

Apply Excel daily and smooth out life's wrinkles

Who knew a spreadsheet could do as much for you as your favorite moisturizer? Become a Microsoft Excel Diva with this sassy guide and discover what hip IT Girls already know: smart is beautiful. Impress the heck out of everyone at work with your stylish reports. Do a budget and see exactly...

Depression, the Mood Disease (A Johns Hopkins Press Health Book)
Depression, the Mood Disease (A Johns Hopkins Press Health Book)

Depression is a mood disorder that affects one in ten Americans in any given year. At one time too stigmatized to be mentioned in polite conversation, depression is now discussed frankly in the media, and advertisements for drug therapy appear everywhere. The third edition of this widely acclaimed book reflects changes in how mood disorders...

Organization Development at Work: Conversations on the Values, Applications, and Future of OD
Organization Development at Work: Conversations on the Values, Applications, and Future of OD
SHARE IN THE POWER, PURPOSE, AND PRACTICE OF OD

Organization Development at Work–a title in The Practicing OD Series–is a collection of conversations among leaders, practitioners, and educators in the organization development (OD) field. Throughout the book experienced professionals share their best thinking about principles,...

Neonatal Bioethics: The Moral Challenges of Medical Innovation
Neonatal Bioethics: The Moral Challenges of Medical Innovation

Neonatal intensive care has been one of the most morally controversial areas of medicine during the past thirty years. This study examines the interconnected development of four key aspects of neonatal intensive care: medical advances, ethical analysis, legal scrutiny, and econometric evaluation.

The authors assert that a dramatic...

The Complete Book of Perfect Phrases for High-Performing Sales Professionals (Perfect Phrases Series)
The Complete Book of Perfect Phrases for High-Performing Sales Professionals (Perfect Phrases Series)

The Right Phrase for Every Sales Situation

A powerful command of words is the number one requirement for succeeding in the field of sales. Whether you’re cold-calling a prospect, presenting to a group of decision makers, or dealing with price objection, the make-or-break point of every transaction lies in...

Ethics and Corporate Social Responsibility: Why Giants Fall
Ethics and Corporate Social Responsibility: Why Giants Fall
Sims believes that ethics in business can be restored by establishing a culture of doing the right thing, creating a climate for whistle-blowing, providing a forum for dialogue and good moral conversation, getting leadership commitment, recognizing unethical behavior, and institutionalizing good ethical behavior....Sims's book is well referenced...
101 Successful Interviewing Strategies
101 Successful Interviewing Strategies

Now job seekers or any professional pursuing advancement can masterthe skills needed to prepare for and win interviews with Kramer's 101 SUCCESSFUL INTERVIEWING STRATEGIES. Written by an expert career coach and clinical psychologist, this unique book applies the latest research in learning strategies and social intelligence to equip job...

Is Human Nature Obsolete?: Genetics, Bioengineering, and the Future of the Human Condition
Is Human Nature Obsolete?: Genetics, Bioengineering, and the Future of the Human Condition
"Modifying ourselves through molecular biology is a humanitarian utopia to some, an imminent nightmare to others. But to all, the prospect should be a challenge because it touches on so many basic and unresolved questions. This excellent, probing collection of papers -- spanning philosophy, history, social science, and theology -- will be...
CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers (Unknown Series)
CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers (Unknown Series)

A social revolution in how we communicate has taken place in recent years. Smartphones, social web tools, and the instant availability of information in an aggregated and organized way provide real-time intelligence to customers, not just the enterprise.

Social CRM is critical to business success in today's hyper-connected environment....

Hardware Hacking Projects for Geeks
Hardware Hacking Projects for Geeks

Put a hacker in a room with a Furby for a weekend and you'll hear a conversation that's fairly one-sided in its originality. Toss in an 802.11b network card, a soldering iron, wire cutters, a logic probe, and a few other carefully selected tools and materials and you'll have potential. Add a copy of Hardware Hacking Projects for...

The New Community Rules: Marketing on the Social Web
The New Community Rules: Marketing on the Social Web
Blogs, networking sites, and other examples of the social web provide businesses with a largely untapped marketing channel for products and services. But how do you take advantage of them? With The New Community Rules, you'll understand how social web technologies work, and learn the most practical and effective ways to reach people who frequent...
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