"O'Rourke goes beyond the typical list of speaking tips and packs a lot of wisdom into his 51 truths. He explains the critical link between the content of a speech and its ultimate...

For the recorded history of management, the world has managed value creation according to what can be seen, touched and proven. In today's knowledge-based economy, value creation is derived primarily from how well firms manage intangibles (knowledge, service, expectations, response time, innovation, change management, etc). The large...

"Thull's leading-edge thinking makes this book extraordinary. This straightforward guide to communicating across all cultures with credibility and respect will give you a significant competitive advantage in a complex and crowded global marketplace."
—Guenter...

Social CRM is an evolving tool to help you engage your customers, interact with them, and develop deeper relationships. This handy guide teaches you how to make the most of it, whether your business is a small shop or a large corporation. In a friendly,...

Linux and Solaris Recipes for Oracle DBAs, 2nd Edition is an example–based book on managing Oracle Database under Linux and Solaris. The book is written for database administrators who need to get work done and lack the luxury of curling up fireside with a stack of operating-system documentation. What this book provides...

“A must-read for all Java developers. . . . Every developer has a responsibility to author code that is free of significant security vulnerabilities. This book provides realistic guidance to help Java developers implement desired functionality with security, reliability, and maintainability goals...

This browser-based collaboration and document management platform developed by Microsoft Corporation can be made livelier by a user depending on the person’s level of acquaintanceship with the platform. You have to liven up yours so that people around you can ask you “how come?” To achieve this, you have to learn to use...

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Motivation, ability and potential for development are crucial for performance and the achievement of objectives. The author, from his extensive management experience at Unilever, the leading multinational corporation, demonstrates the importance of the link between motivation, assessment of performance and potential, and reward and incentive...

Then Lou Gerstner was...

“With Jim Champy’s well-proven gift for keen management analysis, today’s essential notions of business...