Although there are many how-to books on negotiating, they provide little useful guidance on how to conduct complex realworld negotiations. Advice on conducting two-party negotiations about a modest number of issues isn’t hard to come by, but few negotiations are that simple. While dealing with the other side, negotiators typically also...

The first year of developing a new sales territory or establishing new customers is a daunting task—especially in dog-eat-dog industries. The traditional advice is to train quickly on products, grab a customer list, start calling for appointments, discover opportunities, and close deals. In...

Recent research by the EPA has concluded that one in six women of childbearing age have unsafe levels of mercury in their bodies, which puts 630,000 newborn babies each year at risk of neurological impairment. Mercury poses severe risks to the health of animals and...

In the past ten years or so, software architecture has emerged as a central notion in the development of complex software systems. Software architecture is now accepted in the software engineering research and development community as a manageable and meaningful abstraction of the system under development and is applied throughout the...

In-depth and comprehensive, this official Microsoft RESOURCE KIT delivers the information you need to plan, deploy, and administer Remote Desktop Services in Windows Server 2008 R2. You get authoritative technical guidance from those who know the technology best-leading industry experts and members of the Microsoft Desktop Virtualization...

Style is emphasized....

“People in all demographics and regions of the world are more connected than ever before to the products, issues, places, and individuals in their lives. This book recognizes that we’ve come to a place where people can represent their real identity--both personal and professional--and use the social filters...

How do we start with service modeling? How do we analyze services for better reusability? Who should be involved? How do we create the best architecture model for our organization? This must-read for all enterprise leaders gives you all the answers and tools needed to develop a sound...