Readers seeking management careers in hospitality will enter a dynamic industry filled with opportunities. The rewards are many, but so are the challenges. Today's hospitality managers must deal with such complex factors as globalization, terrorism threats, ecotourism, internet commerce, new business and financial models, and rapidly...

Big data is on the tip of everyone's tongue. Everyone understands its power and importance, but many fail to grasp the actionable steps and resources required to utilise it effectively. This...

Russia breathes superlatives: the world’s biggest country; its largest supplier of natural gas and second-largest oil producer; home of the planet’s longest railroads, busiest subway system (Moscow’s), and one of its deepest, biggest, and oldest lakes (Baikal, in Siberia). It even boasts balmy beach resorts (on the Black...

This book is an attempt to bring together current research in the domain of interactive horizontal displays. The book integrates and summarises findings from the most important international tabletop research teams. It provides a state-of-the-art overview and allows for the discussion of emerging and future directions in research and...

• Specific solutions for recruiting and retaining great people in North Asia, South Asia, Australia, and New Zealand
• Seven new case studies, plus...

Mule 2: A...

Hoffman and Bateson's SERVICES MARKETING: CONCEPTS, STRATEGIES, AND CASES examines the use of services marketing as a competitive tool from a uniquely broad perspective. The book explores services marketing not only as an essential focus for service firms, but also as a source of competitive advantage for companies that market tangible...

These scientific papers of Richard Feynman are renowned for their brilliant content and the author s striking original style. They are grouped by topic: path integral approach to the foundations of quantum mechanics and quantum field theory, renormalized quantum electrodynamics, theory of superfluid liquid helium, theory of the Fermi...