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 Business Process Mapping: Improving Customer SatisfactionPraise For Business Process Mapping: Improving Customer Satisfaction, Second Edition
"A must-read for anyone performing business process mapping! This treasure shares step-by-stepapproaches and critical success factors, based on years of practical, customer-focused experience.A real winner!" в... |  |  Pro ASP.NET Extensibility (Expert's Voice in .Net)ASP.NET’s new model for supporting language extensibility is intriguing to developers everywhere. With support for traditional, statically compiled languages like C# as well as dynamic languages like Python, ASP.NET now has a natural ability to support languages that developers want to work with, not ones they are forced to use. ASP.NET is... |  |  Organization Theory: A Libertarian PerspectiveThis book applies the economic principles of individualist anarchism, as developed in Studies in Mutualist Political Economy, to the study of the large organization. It integrates the insights of mainstream organization theory into that framework, along with those of more radical thinkers like Ivan Illich, Paul Goodman, and R.A. Wilson. Part... |
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 Understanding Human Motivation: What Makes People TickWhat makes people tick? Why do people do what they do? I set out to write a book on human motivation and found that those questions could not be satisfactorily answered by themselves. Homo sapiens is the most advanced, the most complex, most adaptable, and most intelligent of all biological species, but is still a biological species. One must... |  |  Modern Electric, Hybrid Electric, and Fuel Cell Vehicles: Fundamentals, Theory, and Design, Second EditionAir pollution, global warming, and the steady decrease in petroleum resources continue to stimulate interest in the development of safe, clean, and highly efficient transportation. Building on the foundation of the bestselling first edition, Modern Electric, Hybrid Electric, and Fuel Cell Vehicles: Fundamentals, Theory, and Design,... |  |  |
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