One of the most influential books ever written on the development of project management, The Handbook of Project-Based Management has been completely revised for a new generation of students and practitioners. The Third...

The Business Rule Approach represents a major paradigm shift in business-system design and development. Employing a business-driven approach, the use of business rules has been proven to enhance the effectiveness, flexibility, and efficiency of business systems. The technology is appropriate...

Get ready for a shock, because the answer to the problem is to avoid reality altogether. A new IT practice and technology called Service...

The factors that point to a country's potential and success as an outsourcing destination inevitably lead to the one country that is rapidly becoming the new hub for IT...

The book presents new ideas to model and solve the flexible shift planning problem of personnel workers in the service industry. First, a new modeling approach is proposed that requires shifts to be generated implicitly rather than employing a predefined set of shift types like three 8-hour or two 12-hour shifts to cover varying forecast demand....

This book is about how to model software systems and how to use those models. It is rooted in that emerging intellectual "ecosystem" comprising the various networks (the Internet, intranets, extranets, and so on), distributed objects, piecemeal development based on short development cycles, and something called...

Tensor Product Model Transformation in Polytopic Model-Based Control offers a new perspective of control system design. Instead of relying solely on the formulation of more effective LMIs, which is the widely adopted approach in existing LMI-related studies, this cutting-edge book calls for a systematic modification and...

How do we start with service modeling? How do we analyze services for better reusability? Who should be involved? How do we create the best architecture model for our organization? This must-read for all enterprise leaders gives you all the answers and tools needed to develop a sound...