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Managing Your Outsourced IT Services Provider teaches executives and managers of organizations how to unleash the full potential of their outsourced IT services workforce and IT-enabled business processes safely and profitably. Drawing on two decades of experience managing client relationships for global IT services companies,...

Business of all sizes have a problem: How do you know—in real time—whether you are earning the profit you need to grow or even just stay in business? And which products or services are doing the “heavy lifting” in contributing to profit? Financial statements tell only part of the story. They are backward looking, for...

Hundreds of millions of Americans are using social media (SM), and already some 70% of businesses have joined them there, using Facebook and other SM platforms to connect with their customers, and attract new ones. So the real question isn’t whether to take your business onto social media platforms—but how to do it quickly,...

For cloud users and providers alike, security is an everyday concern, yet there are very few books covering cloud security as a main subject. This book will help address this information gap from an Information Technology solution and usage-centric view of cloud infrastructure security. The book highlights the...

RMAN is Oracle’s flagship backup and recovery tool, but did you know it’s also an effective database duplication tool? Oracle RMAN Database Duplication is a deep dive into RMAN’s duplication feature set, showing how RMAN can make it so much easier for you as a database administrator to satisfy the many requests from...

The first year of developing a new sales territory is a daunting task—especially in dog-eat-dog industries. The traditional advice is to train quickly on product, grab a customer list, start calling for appointments, discover opportunities, and close deals. In fact, almost every sales model out there is based on nothing more than...

HP Agile Manager is a purpose-built SaaS-based Agile planning tool. HP Agile Manager provides a simpler, smarter way to...

There's a new language in town. Swift is Apple's new, native, fast, and easy to learn programming language for iOS and OS X app development. It's their "Objective-C without the C". If you are an iOS developer or planning to become one, learning Swift is your #1 priority, and Learn Swift on the Mac tells you...

In this 100-page book, you will find that Stripes provides a very simple learning path, where you do not need to understand the entire framework in order to use it. The concept of this book is exactly that – to get you using the framework and writing code immediately. You will be off and running in no time, and adding to your skill set...

Let’s face it—fixing and flipping houses is sexy. Who doesn’t love the idea of buying a rundown, mold-infested shack and transforming it into someone’s dream home for massive profits? Reality TV shows make it look so easy. A little paint here, some new kitchen cabinets there, and presto! The house is sold for big bucks...