Microsoft Dynamics CRM is a customer relationship management tool. At its very core, Microsoft Dynamics CRM is a database. It’s the place where you can enter information about your customers: Who works at the company, what are their roles, who at your company has communicated with them, what have they purchased, and have they...

Indeed, this volume...

Excel is an extremely powerful tool that is made to handle many varieties of data. Regardless of the job you do, chances are you have had to use Excel at some time in your career, or you will. Regardless of your reason for using Excel, many users never realize the full potential of the software, relegating Excel to not much more than a list...

STA 2011 was the first conference after the merger of the...

The original goal of the AI field was the construction of “thinking machines” – that is, computer systems with human-like general intelligence. Due to the difficulty of this task, for the last few decades the majority of AI researchers have focused on what has been called “narrow AI” – the production...

I still remember deploying my first Microsoft Access application 10 years ago for a head hunting agency. They had a user base of about 200 users (I can already hear some of you groan) and they needed a system to manage job applicants and the companies that want to hire them. And they tossed my meager development team of two an...

Drupal is a great content management system, a powerful framework for web applications, and a cutting edge social publishing platform. Above all, Drupal is more than software—it is a vibrant community of developers, designers, project managers, business innovators, technology strategists, user experience professionals, standards...

The 14th International Conference on Human–Computer Interaction, HCI International 2011, was held in Orlando, Florida, USA, July 9–14, 2011, jointly with the Symposium on Human Interface (Japan) 2011, the 9th International Conference on Engineering Psychology and Cognitive Ergonomics, the 6th International Conference on...

We are delighted to present the proceedings of the 2010 International Conference on Parallel and Distributed Computing and Networks (PDCN 2010) held in Chongqing, China, during 13–14 December, 2010. The objective of PDCN is to provide a forum for researchers, educators, engineers, and government officials involved in the general...

The Shelly Cashman Series® offers the finest textbooks in computer education. This Microsoft Visual Basic 2008 book utilizes an innovative step-by-step pedagogy, which integrates demonstrations of professional-quality programs with in-depth discussions of programming concepts and techniques and opportunities for hands-on practice...