Boost takes you far beyond the C++ Standard Library, making C++ programming more elegant, robust, and productive. Now, for the first time, a leading Boost expert...

Every customer-facing corporation has at least one call center. In the United States, call centers handle a billion calls per year. Call Center Operation gives you the complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call center. Sharp provides information on...

This...

Cisco^® Nexus switches and the new NX-OS operating system are rapidly becoming the new de facto standards for data center distribution/aggregation layer networking. NX-OS builds on Cisco IOS to provide advanced features that will be increasingly crucial to efficient data center operations. NX-OS and Cisco...

In the last decade, multi-agent systems have both become widely applied and also increasingly complex. The applications include the use of agents as automous decision makers in often safety-critical, dangerous, or high impact scenarios (traffic control, autonomous satellites, computational markets). The complexity arises from the fact...

A look at how and why nature is disappearing in Ireland. It charts how a grim failure to manage the country's natural resources has impoverished Ireland. But it also reveals the possibilities for the future, describing how Ireland can replenish the seas, farm in tune with nature, and develop forests that benefit both people and wildlife....

IT Innovation for Adaptability and Competitiveness addresses the topic of IT innovations that can further an organization's ability to adapt and be competitive. Thus we address the problem at an earlier starting point, that is, the emergence of something innovative in an organization, applied to that organization, and its process of being...