 Service Management For Dummies (Computer/Tech)Manage your business from a services perspective
What if technology was designed to serve the business — every time? That's service management! Done properly, it can make everybody happy — the customer, the service provider, and the business owner. Understand the value of managing your physical environments and IT systems... |  |  CRC Handbook of Modern Telecommunications, Second EditionAddressing the most dynamic areas of the ever-changing telecommunications landscape, this new edition of the bestselling CRC Handbook of Modern Telecommunications once again brings together the top minds and industry pioneers in wireless communication networks, protocols, and devices.
In addition to new discussions of... |  |  Solid-State Spectroscopy: An IntroductionSpectroscopic methods have opened up a new horizon in our knowledge of solid-state materials. Numerous techniques using electromagnetic radiation or charged and neutral particles have been invented and worked out to a high level in order to provide more detailed information on the solids. The text presented here is an updated description of such... |