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Enterprise Governance of Information Technology: Achieving Alignment and Value in Digital Organizations (Management for Professionals)
Enterprise Governance of Information Technology: Achieving Alignment and Value in Digital Organizations (Management for Professionals)
This book integrates theoretical advances and empirical data on Enterprise Governance in Information Technology (EGIT) with practical applications based on numerous case examples. The third revised edition of Enterprise Governance of Information Technology provides professionals and students with the most recent research advancements as...
American Breakdown: The Trump Years and How They Befell Us
American Breakdown: The Trump Years and How They Befell Us
How Trump got to the Oval Office—and how both parties and the mainstream media are keeping him there

Donald Trump’s residency in the White House is not an accident of American history, and it can’t be blamed on a single cause. In American Breakdown, David Bromwich provides an essential analysis of...

We Are Not Refugees: True Stories of the Displaced
We Are Not Refugees: True Stories of the Displaced
Never in history have so many people been displaced by political and military conflicts at home—more than 65 million globally. Unsparing, outspoken, vital, We Are Not Refugees tells the stories of many of these displaced, who have not been given asylum.

"With the keen eye and sharp pen of a
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Project Management: A Practical Approach (Routledge-Noordhoff International Editions)
Project Management: A Practical Approach (Routledge-Noordhoff International Editions)

Project Management introduces business and management students to project-based working as a means to tackle projects successfully in a unique and accessible way.

Not only in business circles, but also in the field of education, increasingly more activities are performed using a project-based approach. Consider,...

Mastering Microsoft Dynamics 365 Implementations
Mastering Microsoft Dynamics 365 Implementations

Confidently shepherd your organization’s implementation of Microsoft Dynamics 365 to a successful conclusion 

In Mastering Microsoft Dynamics 365 Implementations, accomplished executive, project manager, and author Eric Newell delivers a holistic,...

Understanding and Reducing Landslide Disaster Risk: Volume 4 Testing, Modeling and Risk Assessment (ICL Contribution to Landslide Disaster Risk Reduction)
Understanding and Reducing Landslide Disaster Risk: Volume 4 Testing, Modeling and Risk Assessment (ICL Contribution to Landslide Disaster Risk Reduction)

This book is a part of ICL new book series “ICL Contribution to Landslide Disaster Risk Reduction” founded in 2019. Peer-reviewed papers submitted to the Fifth World Landslide Forum were published in six volumes of this book series. This book contains the followings:

• Five keynote lectures

...

Critical Thinking for Managers: Structured Decision-Making and Persuasion in Business (Management for Professionals)
Critical Thinking for Managers: Structured Decision-Making and Persuasion in Business (Management for Professionals)

This book discusses critical thinking as a tool for more compassionate leadership, presenting tried and tested methods for managing disagreement, for anticipating and solving problems, and for enhancing empathy. Employing a lighter tone of voice than most management books, it also shows how and when less-than-rational mechanisms such...

My Time Will Come: A Memoir of Crime, Punishment, Hope, and Redemption
My Time Will Come: A Memoir of Crime, Punishment, Hope, and Redemption
The inspiring story of activist and poet Ian Manuel, who at the age of fourteen was sentenced to life in prison. He survived eighteen years in solitary confinement—through his own determination and dedication to art—until he was freed as part of an incredible crusade by the Equal Justice Initiative.
 
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International Conference on Applications and Techniques in Cyber Security and Intelligence ATCI 2018: Applications and Techniques in Cyber Security ... in Intelligent Systems and Computing, 842)
International Conference on Applications and Techniques in Cyber Security and Intelligence ATCI 2018: Applications and Techniques in Cyber Security ... in Intelligent Systems and Computing, 842)
The 2018 International Conference on Applications and Techniques in Cyber Intelligence (ATCI), building on the previous successes in Ningbo, China (2017), Guangzhou, China (2016), Dallas, USA (2015), Beijing, China (2014), and Sydney, Australia (2013), is proud to be in the sixth consecutive conference year in Shanghai....
Effective Complaint Management (Management for Professionals)
Effective Complaint Management (Management for Professionals)

This practice- and research-based book caters to the needs of executive managers who see customer satisfaction as their primary goal. The authors identify the need for an effective complaint management strategy that prevents the loss of dissatisfied customers. Dissatisfied customers are at risk of migrating; accordingly,...

Create and Deliver a Killer Product Demo: Tips and Tricks to Wow Your Customers
Create and Deliver a Killer Product Demo: Tips and Tricks to Wow Your Customers
Create great product demos and sell more of your product with the strategies and inspiration in this book. Insightful interviews are presented with professionals who are giving killer product demos in several types of businesses today. The strategies taught in this book are based on the analysis of product demos that made history and...
The Strategic Bond Investor, Third Edition: Strategic Tools to Unlock the Power of the Bond Market
The Strategic Bond Investor, Third Edition: Strategic Tools to Unlock the Power of the Bond Market
The bestselling bond investing classic?updated to help you profit today and position yourself for the post-COVID era and decade ahead

Since the 2008 global financial crisis, the investing world has changed radically. Credit is more difficult to access, populations across the world are aging, and economic growth has
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