As SOA interest and adoption have accelerated rapidly, the challenges of governance have risen to the forefront across the entire industry. Without an SOA governance model, SOA adoption is stilted and hampered by a lack of...

Being able to communicate effectively across cultural differences, understanding how to negotiate complex social situations, and being familiar with the customs and norms of many cultures are important skills in organizations today. Perhaps even more important than possessing those essential pieces of cultural knowledge is the skill of cultural...

Technology Due Diligence: Best Practices for Chief Information Officers, Venture Capitalists, and Technology Vendors...

You bought your Mac OS X Tiger computer because you thought it would be easy to use-and it is! But if you've never used a computer before, never stared at a graphical user interface or clicked an icon to launch a program or open a file, getting going with your new machine can still be a daunting proposition. With this guide from...

An important aspect of managing human capital in the 21st century workplace is managing the interface between humans and information technology, particularly the World Wide Web. The Web has changed not only how and where business is conducted, but also how and where work is done. Personal web usage has created many desirable organizational...

This book includes an assessment tool...

Are you responsible for reinvigorating your brand to achieve enduring profitable growth? Or for keeping your still-strong brand from fading in relevance and value? This extraordinary book teaches the invaluable lessons of one of the most successful brand revitalization projects in business history: the reinvigoration of...