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Welcome to the world of CRM! This chapter introduces you to
the concepts of customer relationship management (CRM)
without getting into many of the specifics about Dynamics
CRM. If you are a long-time Dynamics CRM administrator, then you can
focus on the XRM section of this chapter. If you have administered or
used other CRM... |  |  Next-Generation Internet: Architectures and Protocols
The field of computer networking has evolved significantly over the past four
decades since the development of ARPANET, the first large-scale computer network.
The Internet has become a part and parcel of everyday life virtually worldwide,
and its influence on various fields is well recognized. The TCP/IP protocol
suite and packet... |  |  Lectures in Game Theory for Computer Scientists
Game playing is a powerful metaphor that fits many situations where interaction
between autonomous agents plays a central role. Numerous tasks
in computer science, such as design, synthesis, verification, testing, query
evaluation, planning, etc. can be formulated in game-theoretic terms. Viewing
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Essential Stock Picking Strategies does... |  |  Foundation Silverlight 3 AnimationWow. Silverlight has really come a long way since I started using it. It’s kind of interesting to look back a mere two years (roughly) and think about how the workflow has changed. Of even more interest is the staggering speed at which new features are being added. In the time I’ve been using Silverlight, it has grown from a somewhat... |  |  Cocoa Design Patterns“Next time some kid shows up at my door asking for a code review, this is the book that I am going to throw at him.”
–Aaron Hillegass, founder of Big Nerd Ranch, Inc., and author of Cocoa Programming for Mac OS X
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