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Marketing Plans for Services, Third Edition is written in a pragmatic, action-orientated style and each chapter has examples of marketing planning in practice. The authors highlight key misunderstandings about marketing and the nature of services and relationship marketing.
The marketer is taken step-by-step through the key phases... |  |  Reinforcement Learning and Approximate Dynamic Programming for Feedback Control
Modern day society relies on the operation of complex systems including aircraft, automobiles,
electric power systems, economic entities, business organizations, banking
and finance systems, computer networks, manufacturing systems, and industrial processes,
Decision and control are responsible for ensuring that these systems perform... |  |  Microsoft Windows 7: Complete (Shelly Cashman)
The Shelly Cashman Series® offers the fi nest textbooks in computer education. We are proud of the fact
that our Microsoft Windows 3.1, Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows
2000, Microsoft Windows XP, and Microsoft Windows Vista books have been so well received by students
and instructors. With each new... |
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The UX Book, winner of a 2013 Most Promising New Textbook Award from the Text and Academic Authors Association, is a comprehensive textbook on designing interaction to ensure a quality user experience. Combining breadth, depth, and practical applications, this book takes a time-tested process-and-guidelines approach that provides... |  |  The Well Timed Strategy: Managing the Business Cycle for Competitive Advantage
Most companies ignore one of their best opportunities for honing competitive advantage: the opportunity to proactively manage business cycles and macroeconomic turbulence. Despite the profound impact that the business cycle has on the fortunes and fate of so many businesses large and small--and the employees and investors... |  |  Audiovisual Archives: Digital Text and Discourse Analysis (ISTE)
Today, audiovisual archives and libraries have become very popular especially in the field of collecting, preserving and transmitting cultural heritage. However, the data in these archives or libraries - videos, images, soundtracks, etc. - constitute as such only potential cognitive resources for a given public (or “target... |
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