Many leaders are unaware of the amazing power of questions. Our conversations may be full of requests and demands, but all too often we are not asking for honest and informative answers, and we don’t know how to listen effectively to responses. When leaders start encouraging questions from their teams, however, they begin to see amazing...
This is the new edition of the highly successful practical guide for clinicians developing tools to measure subjective states, attitudes or non-tangible outcomes in their patients. It is widely used by people from many disciplines, who have only a limited knowledge of statistics.
The Unusually Useful Web Book is the only book you need to find out everything you need to know about web sites. In fact, it's 2 books in 1. You can skim the sidebars and checklists for tips and techniques you can use right away. Or you can follow along with the main text for a detailed discussion of planning, designing, building,...
Our research team conducted more than 50 focused, multihour interviews with key people inside RE/MAX International and throughout its network. We studied the real estate industry and talked to experts. We spent weeks with Dave and Gail Liniger and got to know the members of the senior team well. We were allowed to poke about,...
This collection makes a valuable contribution to the already large literature of online learning communities. The 16 chapters come from diverse international sources, but they are satisfyingly narrow in their focus on user-centered design, analysis, and evaluation.
The opening chapter provides a role model for what follows: good reviews...
Are you the innovative type, the cook who marches to a different drummer -- used to expressing your creativity instead of just following recipes? Are you interested in the science behind what happens to food while it's cooking? Do you want to learn what makes a recipe work so you can improvise and create your own unique dish?
Once upon a time, there was a general manager in a downtown high-rise
who had the final say over all new hires at her location. Although she realized
how critical it was to identify and hire the best and the brightest talent
for her firm, she really didn’t like interviewing all that much. First, she felt
fairly...
The Moderator's Survival Guide is your indispensable resource for navigating the rocky shoals of your one-on-one user research sessions. Inside, you’ll find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability studies, contextual inquiries, or user...
Learn to solve the world's most puzzling interview questions
Company recruiters are asking tough, new brain teasers during interviews that test your skills, creativity, and ability to think on your feet. How would you respond to puzzlers such as "What weighs more on the moon than on the...
The untold story of the Kamikaze pilots, a remarkable piece of military history and one of the most dramatic developments of World War II.
* Gripping real-life stories of life & death. * Contains original material, interviews and new sources including excerpts from a never-before published suicide manual. * Reports...
"Feel" is the essence of human-computer interaction. It is the single most important (yet often overlooked) element in games that makes the game art form unique. No other traditional art form like film, literature, music encompasses interactivity, as games do. This book bring "feel" to the forefront and gives it a proper...
Civic entrepreneurship lies at the heart of the Arab Spring. From the iconic image of an occupied Tahrir Square to scenes of dancing protesters in Syria and politically conscious hip hop in Tunisia, people across the Middle East and North Africa continue to collaborate and experiment their way out of years of dictatorship and political...
