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Call Center Operation: Design, Operation and MaintenanceEvery customer-facing corporation has at least one call center. In the United States, call centers handle a billion calls per year. Call Center Operation gives you the complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call center. Sharp provides information on... | | Installing, Troubleshooting, and Repairing Wireless NetworksCD-ROM packed with diagnostic and troubleshooting software!
PRACTICAL, AUTHORITATIVE GUIDANCE ON KEEPING A WIRELESS NETWORK WORKING HARD FOR YOUR BUSINESS!
With annual equipment sales projected to grow to more than $5 billion by mid-decade, wireless networking is clearly a technology whose time has... | | PC Systems, Installation and Maintenance, Second EditionWritten in a straightforward, easy to read style, Rob Beales provides the knowledge and techniques needed to build, troubleshoot, and maintain personal computer systems.
Divided into three parts, Part 1 forms an introduction to digital computers, leading the reader through the various parts of a modern PC system,... |
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