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| | Inspire!: Why Customers Come Back
8 POWERFUL WAYS TO INSPIRE TODAY’S TOUGH CUSTOMERS IN TOUGH TIMES AND MAKE THEM STICK!
“With Jim Champy’s well-proven gift for keen management analysis, today’s essential notions of business... | | Strategies for Information Technology GovernanceThis text records and interprets some important existing theories, models and practices in the IT Governance domain and aims to contribute to the understanding of IT Governance.
In many organizations, Information Technology (IT) has become crucial in the support, the sustainability and the growth of the business. This pervasive use of... |
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Information Systems Reengineering and IntegrationThe strategic importance of information systems is now widely accepted, and over the last three decades these systems have received considerable investment. Systems have evolved from file systems, through database systems, to the emergence of Management Information Systems (MIS) and more recently Executive Information Systems (EIS). With the... | | Software EvolutionSoftware has become omnipresent and vital in our information-based society, so all software producers should assume responsibility for its reliability. While "reliable" originally assumed implementations that were effective and mainly error-free, additional issues like adaptability and maintainability have gained equal importance... | | |
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