What if technology was designed to serve the business — every time? That's service management! Done properly, it can make everybody happy — the customer, the service provider, and the business owner. Understand the value of managing your physical environments and IT systems...

Even Einstein might have had a hard time making sense of the numbers that come out of the typical accounting department. These critical financial figures of a business should be presented in rational, decision-friendly accounting reports to managers. Unfortunately,...

This new approach to real analysis stresses the use of the subject in applications, by showing how the principles and theory of real analysis can be applied in a variety of settings in subjects ranging from Fourier series and polynomial approximation to discrete dynamical systems and nonlinear optimization. Users will be prepared for more...

An observational study is an empiric investigation of effects caused by treatments when randomized experimentation is unethical or infeasible. Observational studies are common in most fields that study the effects of treatments on people, including medicine, economics, epidemiology, education, psychology, political science and sociology. The...

Web 2.0 has taken on buzzword status. It's now shorthand for everything that is new, cutting-edge, and gaining momentum online. Web 2.0 can describe particular Web sites; cultural trends like social networking, blogging, or podcasting; or the underlying technology that makes today's coolest Web applications possible. Many Web 2.0 innovations...

The future of computing is...

New approaches are needed that could move us towards developing effective applicable intelligent systems for problem solving and decision making, One of the main efforts in intelligent systems development is focused on knowledge and information management which is regarded as the crucial issue in smart decision making support. The 14 Chapters of...

Focuses on computer languages as tools for data management
Providing key information on how to work with research data, Introduction to Data Technologies presents ideas and techniques for performing critical, behind-the-scenes tasks that take up so...