Data Networks, IP and the Internet is intended not only for...

Focusing on the underlying structure of a system, Optimal Design of Queueing Systems explores how to set the parameters of a queueing system, such as arrival and service rates, before putting it into operation. It considers various objectives, comparing...

Business of all sizes have a problem: How do you know—in real time—whether you are earning the profit you need to grow or even just stay in business? And which products or services are doing the “heavy lifting” in contributing to profit? Financial statements tell only part of the story. They are backward looking, for...

• Understand how to work through the different implementation phases of a Cisco IP telephony solution

• Plan your implementation...

The key to efficiently running networks is proper management. Performance management measures a network's level of operation, ensures that it maintains an acceptable level, and provides information for expanding the network. Fault management detects, logs, and notifies users of network problems and automatically fixes many...

As one of the most predominantly deployed Interior Gateway Protocols, Open Shortest Path First (OSPF) demands a wealth of knowledge on the part of internetworking professionals working with it on a daily basis. Unfortunately, publicly available documentation on the OSPF command set varies from being too thin on coverage to...

The modern world offers lots of readily available online resources for learning. Wikipedia, Google, news sources, millions of Web sites and blogs, even YouTube, offer access to information in nearly any subject that triggers your curiosity and interest. Nonetheless, I continue to believe that for deep understanding of something, nothing...

Designed to redefine successful change management in corporate America, Big Change at Best Buy offers hard-won lessons and the tools every executive and manager needs—in every business and every industry—to turn management practices and culture focused on rapid growth into the type of disciplined, customer-centered operation...