Reverend Bill Blunden tells all: who’s going offshore, who’s helping them do it, and why. In addition to presenting the pro-globalization stance of corporate America, Reverend Blunden gives voice to dissenting opinions that have largely been ignored by the media. This book offers an enlightening, detailed analysis...

Interested in ways to make your business more efficient? Then Cloud Computing may be just what you have been looking for. Cloud Computing can enable you to drive down the costs of your IT function and gives you the ability to focus on your core business, whilst saving energy. The concept of shifting computing to a shared service provider is...

"For more than two decades, Consultative Selling(TM) has enabled sales professionals around the world to achieve unprecedented success by helping their clients make more profitable business decisions. The Seventh Edition gives you the tools to continue bringing superior results to 21st Century organizations--and take your own career to a...

• Learn how to design beautiful architectural models that will print on any 3D printer
• Packed with clearly...

This title presents the fast and easy way to improve call center management and response. Are you a call center professional seeking trusted and practical advice for improving your results and positively affecting your company's bottom line? Now updated with coverage of the latest technological advancements and developments in the field,...

CFO Techniques: A Hands-on Guide to Keeping Your Business Solvent and Successful is a comprehensive and instructive working manual for multitasking chief financial officers and controllers working in the fast-paced commercial environment. Every senior financial professional with an ever-broadening span of control...

The complexity of investments continues to grow, and institutional pools of capital from endowments to pension funds are suffering from too much risk and not enough return. Yet managing these investments and creating and implementing governance structures are seldom an integral part of the organization’s core mission or its operations....

Pragmatic Enterprise Architecture is a practical hands-on instruction manual for enterprise architects. This book prepares you to better engage IT, management, and business users by equipping you with the tools and knowledge you need to address the most common enterprise architecture challenges. You will come away with a pragmatic...