We as a species are probably a little bit smarter than fish: at least we know
that we spend our lives “swimming” at the bottom of an ocean of air. About
4/5th of that ocean is the relatively harmless gas nitrogen. Around another
1/5 of it is the highly reactive and slightly toxic gas oxygen. The...
Several years ago, I attended a conference in Shanghai that brought together
leading American and Chinese thinkers about games and learning. The event’s
organizers asked us to share what we saw as best practices from our respective
countries. The Chinese game designers proudly displayed games that included
historically...
Join today’s new revolution in creativity and community: hackerspaces. Stop letting other people build everything for you: Do it yourself. Explore, grab the tools, get hands-on, get dirty…and create things you never imagined you could. Hack This is your glorious, full-color passport to the...
Iam a music lover. Big time. My wife and I try to catch at least one or two major shows a month, and I’m an “A Train” member of and frequent visitor to our local jazz club. (That’s the Dakota Jazz Club in Minneapolis, one of the best in the nation.) I have more than 1,700 albums in my music collection, or more than...
Recent surveys confirm that whilst most managers acknowledge the importance of innovation, the majority are dissatisfied with the management of innovation in their organizations.1 In fact the performance of innovation varies significantly between different sectors, and between firms in the same sector, suggesting that both structural and...
The ITIL Editions 2011 has been updated for clarity, consistency, correctness and completeness. By focusing on delivery and control process activities, ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis. Key Features The updated ITIL publications share a similar...
The ITIL Editions 2011 has been updated for clarity, consistency, correctness and completeness. By focusing on delivery and control process activities, ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis. Key Features The updated ITIL publications share a similar...
The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL Service Strategy provides a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion...
The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasized the importance of continual service improvement. Focusing on the process elements involved in identifying and introducing...
The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. In order to meet current and future business requirements, ITIL Service Design provides guidance on the production and maintenance of IT policies, architectures and documents for the design of appropriate and innovative IT infrastructure services...
For many years there has been a very positive link between podiatry and clinical dermatology, but unfortunately they largely
remain apart in most medical cultures, both in training and in practice. Where they have begun to overlap in the clinical
treatment of foot dermatological problems the benefits rapidly become obvious to those...
This book investigates various drivers of innovation within small businesses, as well as the role that innovation plays in creating value in small businesses. The analysis suggests that additions in employee headcount increase innovation while growth in sales does not increase innovation. The analysis also finds that increases in research and...