"In most cases, the CEO’s perception of a company’s personality is drastically different than what the rest of the organization perceives. In the dynamic read, Companies Are People, Too, you’ll discover how to identify the true personality of your company. With this...

• What kind of...

Advances in Electronic Business, Volume 1 advances the understanding of management methods, information technology, and their joint applications in business processes. The applications of electronic commerce draw great attention from practitioners in applying digital technologies to the buy-and-sell activities. This first volume...

As IT staff shortages are being experienced worldwide, with a huge gap between the number of positions available for IS/IT workers and the number of available qualified workers to fill them. The major factors that have contributed to the IS/IT crisis include lack of understanding of the career orientations of IS personnel; high IS staff...

In this book, Raphael Malveau...

Knowledge is a very seductive, but elusive concept. Following the wider debate about the emergence of the information age and the knowledge from different disciplinary and theoretical perspectives. Yet, theoretical development has not always been accompanied by sound empirical research. Methodologies for studying knowledge as an empirical...

We are all increasingly familiar with modern business terms such as total quality management, just-in-time production, e-business, lean manufacturing and teleworking. But what really lies behind these terms and what effect do these and other new practices have on productivity and performance and, crucially, what is their social and psychological...

Sales compensation works! It's the most effective tool managers have for motivating the sales force, improving their performance, and increasing profits. Creating a winning compensation plan, however, requires careful analysis, accurate calculation, and a clear...

Executive compensation in America is out of control. Board members of some of America's largest corporations have publicly acknowledged this problem and are actively searching for solutions. While new accounting rules requiring an expense for options are a step in the right...

Without the “invisible” support of a home-based partner that backed Industrial Age workers, today’s employee can no longer focus solely on work but must simultaneously manage work and personal responsibilities. This dual-focus employee, whose knowledge or service work requires mind and heart as well as hands, is the new human...