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Advanced Topics in Global Information Management, Vol. 2
Advanced Topics in Global Information Management, Vol. 2
Advanced Topics in Global Information Management includes original material concerned with all aspects of global information management in three areas: Global Information Systems in Business Functions, Information Technology in Specific Regions of the World, and Management of Global Information Resources and Applications. The focus of volume two is...
Blog Theory: Feedback and Capture in the Circuits of Drive
Blog Theory: Feedback and Capture in the Circuits of Drive

The challenge of this book is thinking critically about media practices in a setting where they are fast, fun, and ubiquitous. As an avowedly engaged and political approach to thought, critical theory of any sort encounters challenges. Attempting to analyze and intervene in the present, it nonetheless adopts a backward gaze, an idea G.W.F....

Agile Experience Design: A Digital Designer's Guide to Agile, Lean, and Continuous (Voices That Matter)
Agile Experience Design: A Digital Designer's Guide to Agile, Lean, and Continuous (Voices That Matter)
This is the book we wish we’d had when we were first introduced to agile methods. We want to show how design and agile are a natural fit together. How bringing together the people who build the products you design with the people who use the products you design will lead to better decisions and better customer...
The Coaching Secret: How to be an exceptional coach
The Coaching Secret: How to be an exceptional coach

Coaching as a field has mushroomed in recent years. Thousands of new coaches enter the field after only completing short and superficial training programmes. The problem with this is that coaching is not i) something you can simply learn in a short programme ii) a superficial practice.

The books available on coaching tend to just...

New Software Engineering Paradigm Based on Complexity Science: An Introduction to NSE
New Software Engineering Paradigm Based on Complexity Science: An Introduction to NSE

This book describes a complete revolution in software engineering based on complexity science through the establishment of NSE – Nonlinear Software Engineering paradigm which complies with the essential principles of complexity science, including the Nonlinearity principle, the Holism principle, the Complexity Arises From Simple Rules...

History and Health Policy in the United States: Putting the Past Back In (Critical Issues in Health and Medicine)
History and Health Policy in the United States: Putting the Past Back In (Critical Issues in Health and Medicine)
In our rapidly advancing scientific and technological world, many take great pride and comfort in believing that we are on the threshold of new ways of thinking, living, and understanding ourselves. But despite dramatic discoveries that appear in every way to herald the future, legacies still carry great weight. Even in swiftly developing...
Debugging by Thinking : A Multidisciplinary Approach (HP Technologies)
Debugging by Thinking : A Multidisciplinary Approach (HP Technologies)

Debugging by Thinking: A Multidisciplinary Approach uses the methods of literary detectives such as Sherlock Holmes, the techniques of mathematical problem solving, the results of research into the cognitive psychology of human error, the root cause analyses of safety experts, the compiler analyses of computer science, and the...

Online Newsgathering: Research and Reporting for Journalism
Online Newsgathering: Research and Reporting for Journalism
Journalists used to rely on their notepad and pen. Today, professional journalists rely on the computerand not just for the writing. Much, if not all, of a journalists research happens on a computer.

If you are journalist of any kind, you need to know how to find the information you need online. This book will show you how to find
...
Medical Immunology, Fifth Edition
Medical Immunology, Fifth Edition

In 1986, Marcel Dekker, Inc., published the first edition of Introduction to Medical Immunology. It is remarkable that in 2001 the same publisher continues to enthusiastically back the publication of the fifth edition, now with the shorter title of Medical Immunology. This is a book that goes against the grain. Notes in the margins, boxes...

The Customer Rules
The Customer Rules
At a recent family gathering in my home, the grown-ups were trading stories about companies that provide good customer service and those that don't. Out of curiosity, I asked my then twelve-year-old granddaughter, Margot, what she thought were the most important rules for great service. Without a moment's hesitation, she...
Understanding Core Skills and Influences in Primary School Science Learning: Taking a Scientific Approach
Understanding Core Skills and Influences in Primary School Science Learning: Taking a Scientific Approach

Recent years have seen substantial improvements in the teaching of reading and early arithmetic based on rigorous analysis of the component learning skills involved in these areas and of the ways they are developed. Despite the importance attached to science, there has been very little comparable work that might provide a steer to primary...

The Art of Mastering Sales Management
The Art of Mastering Sales Management

If you believe that the answer no is but a request for more information and understand that the best closing questions are rhetorical, you understand the basic art of sales. If you can teach that art to others, you have the makings of a good sales manager. But not all good sales managers are equal; some are forward thinking enough to...

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