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 |  |  |  |  Developing Your Conflict Competence: A Hands-On Guide for Leaders, Managers, Facilitators, and Teams
A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of... |
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