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ITIL Continual Service Improvement 2011 Edition (Best Management Practices)
ITIL Continual Service Improvement 2011 Edition (Best Management Practices)

The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasized the importance of continual service improvement. Focusing on the process elements involved in identifying and introducing...

MIMO Wireless Networks, Second Edition: Channels, Techniques and Standards for Multi-Antenna, Multi-User and Multi-Cell Systems
MIMO Wireless Networks, Second Edition: Channels, Techniques and Standards for Multi-Antenna, Multi-User and Multi-Cell Systems

This book is unique in presenting channels, techniques and standards for the next generation of MIMO wireless networks. Through a unified framework, it emphasizes how propagation mechanisms impact the system performance under realistic power constraints. Combining a solid mathematical analysis with a physical and intuitive approach to...

Service Oriented Architecture Field Guide for Executives
Service Oriented Architecture Field Guide for Executives
Service Oriented Architecture Field Guide for Executives is a fundamental breakthrough in the business and technology perspectives of service oriented architecture (SOA). A valuable resource to help you understand and realize the benefits of SOA in today's companies, this guide will show you how to plan, implement, and achieve SOA value....
Maintaining and Troubleshooting Your 3D Printer
Maintaining and Troubleshooting Your 3D Printer

Maintaining and Troubleshooting Your 3D Printer by Charles Bell is your guide to keeping your 3D printer running through preventive maintenance, repair, and diagnosing and solving problems in 3D printing. If you’ve bought or built a 3D printer such as a MakerBot only to be confounded by jagged edges, corner lift, top layers...

The Complete Project Management Office Handbook
The Complete Project Management Office Handbook

Today's project managers find themselves in the dual roles of technical expert and business leader. As project management has evolved, the need has emerged for an organizational entity to manage complexities and ensure alignment with business interests. A project management office (PMO) coordinates technical and business facets of project...

ITIL Service Design 2011 Edition
ITIL Service Design 2011 Edition

The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. In order to meet current and future business requirements, ITIL Service Design provides guidance on the production and maintenance of IT policies, architectures and documents for the design of appropriate and innovative IT infrastructure services...

The Business of IT: How to Improve Service and Lower Costs
The Business of IT: How to Improve Service and Lower Costs

Drive More Business Value from IT…

and Bridge the Gap Between IT and Business Leadership

  • Apply business practices throughout IT to optimize budgets and improve ROI
  • ...
The Seven Keys to Managing Strategic Accounts
The Seven Keys to Managing Strategic Accounts

Strategic accounts are your firm’s lifeblood: they play a critical role in its success or failure. The Seven Keys to Managing Strategic Accounts is filled with best practices and examples of how to intelligently manage key interactions and relationships with these vital accounts—for greater loyalty, higher profitability,...

Data Mining in Bioinformatics (Advanced Information and Knowledge Processing)
Data Mining in Bioinformatics (Advanced Information and Knowledge Processing)
The aim of this book is to introduce the reader to some of the best techniques for data mining in bioinformatics in the hope that the reader will build on them to make new discoveries on his or her own. The book contains twelve chapters in four parts, namely, overview, sequence and structure alignment, biological...
Aligning Business Strategies and Analytics: Bridging Between Theory and Practice (Advances in Analytics and Data Science, 1)
Aligning Business Strategies and Analytics: Bridging Between Theory and Practice (Advances in Analytics and Data Science, 1)
This book examines issues related to the alignment of business strategies and analytics. Vast amounts of data are being generated, collected, stored, processed, analyzed, distributed and used at an ever-increasing rate by organizations. Simultaneously, managers must rapidly and thoroughly understand the factors driving their business....
Dynamic Enterprise Architecture: How to Make It Work
Dynamic Enterprise Architecture: How to Make It Work
This book presents an approach to enterprise architecture, which enables corporations to achieve their business objectives faster. Focusing on the governance of IT in the organization, it provides tangible tools, advice and strategies for implementing and designing the architectural process within a corporation that will make a major contribution...
The Digital Crown: Winning at Content on the Web
The Digital Crown: Winning at Content on the Web

In 1997, Bill Gates famously said "Content is king." Since then, the digital marketing world has been scrambling to fulfill this promise, as we finally shift our focus to what consumers really want from our brands: a conversation.The Digital Crown walks you through the essentials of crafting great content: the fundamentals of...

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