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Show Me You Care - The Power of Silence in Selling
The Power of Silence is immense.
Nothing establishes a closer connection or works better than silence and active listening. There is raw power to listening, hearing, and getting out of the way. When we let a buyer tell us what they want, vs. what we think they may need, long-lasting relationships are built. Silence and... | | End-to-End QoS Network Design : Quality of Service in LANs, WANs, and VPNsQuality of Service (QoS) has already proven itself as the enabling technology for the convergence of voice, video, and data networks. As business needs evolve, so do the demands for QoS. The need to protect critical applications via QoS mechanisms in business networks has escalated over the past few years, primarily due to... | | Six Sigma and Beyond: Design for Six Sigma, Volume VIThis volume addresses design improvement from the perspective of prevention by introducing readers to the tools of the Six Sigma design process, and discusses DFSS (DCOV), and provides linkages between the traditional DMAIC and the DFSS model.
In this volume of the Six Sigma and Beyond series, quality engineering expert D.H.... |
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