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Usability of Complex Information Systems: Evaluation of User Interaction
Usability of Complex Information Systems: Evaluation of User Interaction

Why do enterprise systems have complicated search pages, when Google has a single search box that works better? Why struggle with an expense reimbursement system that is not as easy as home accounting software? Although this seems like comparing apples to oranges, as information and communication technologies increasingly reach into every...

Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press)
Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press)

Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is part of his or her job....

The Future of the MBA: Designing the Thinker of the Future
The Future of the MBA: Designing the Thinker of the Future

The MBA is probably the hottest ticket among the current university graduate degree offerings--every year, more than 120,000 students enroll in MBA programs in the United States, and the estimates in Europe do not lag far behind. In addition, job prospects have never looked better for business school graduates; corporations are hiring more...

People Resourcing and Talent Planning: HRM in Practice
People Resourcing and Talent Planning: HRM in Practice

Focuses on the resourcing of organisations with people, this engaging text achieves a balance between academic rigour and practitioner relevance. This balanced approach, together with the breadth and versatility of the content, enables the book to be used effectively for modules based on the CIPD Professional Standards and other upper-level...

Leadership: Plain and Simple (Financial Times Series)
Leadership: Plain and Simple (Financial Times Series)

LEADERSHIP ISN'T COMPLICATED. KEEP IT SIMPLE. MAKE IT COUNT. You already have what it takes to be an effective leader. But to be the best leader you can be, you need to recognise what really works and then build your skills in these areas. Leadership, Plain & Simple gives you a powerful, actionable framework to help you do just this,...

Programmable Controllers, Third Edition: An Engineer's Guide
Programmable Controllers, Third Edition: An Engineer's Guide

Andrew Parr's Programmable Controllers provides a thoroughly practical introduction to the use of PLCs in industry, covering programming techniques alongside systems-level design issues. In the third edition a masterclass series of real-world case studies have been added to illustrate typical engineering challenges - and model...

Capital Investment & Financing: a practical guide to financial evaluation
Capital Investment & Financing: a practical guide to financial evaluation

The requirement to maximise value for shareholders is at the core of any corporate investment or financing decision. The intrinsic value of proposed investments should be assessed before deciding how much capital to allocate; the benefits and risks associated with each available source of finance should be considered when capital is being...

Experience the Message: How Experiential Marketing Is Changing the Brand World
Experience the Message: How Experiential Marketing Is Changing the Brand World
Consumers — exposed to roughly four thousand marketing messages a day — are no longer willing to be part of a passive consumer base, subject to conventional advertising and marketing. Rather, they are joining a growing tribe of brand atheists who don't want to be targeted by impersonal messages. They want dialogue, which...
Russia's Skinheads: Exploring and Rethinking Subcultural Lives
Russia's Skinheads: Exploring and Rethinking Subcultural Lives

Russia’s Skinheads: Exploring and Rethinking Subcultural Lives provides a thorough examination of the phenomenon of skinheads, explaining its nature and its significance, and assessing how far Russian skinhead subculture is the ‘lumpen’ end of the extreme nationalist ideological spectrum. There are large numbers of...

Agile User Experience Design: A Practitioner's Guide to Making It Work
Agile User Experience Design: A Practitioner's Guide to Making It Work

Being able to fit design into the Agile software development processes is an important skill in today's market. There are many ways for a UX team to succeed (and fail) at being Agile. This book provides you with the tools you need to determine what Agile UX means for you. It includes practical examples and case studies, as well as...

Scene of the Cybercrime, Second Edition
Scene of the Cybercrime, Second Edition

When it comes to computer crimes, the criminals got a big head start. But the law enforcement and IT security communities are now working diligently to develop the knowledge, skills, and tools to successfully investigate and prosecute Cybercrime cases. When the first edition of "Scene of the Cybercrime" published in 2002, it was one...

Handbook of Operations Research for Homeland Security
Handbook of Operations Research for Homeland Security

This new Handbook addresses the state of the art in the application of operations research models to problems in preventing terrorist attacks, planning and preparing for emergencies, and responding to and recovering from disasters. The purpose of the book is to enlighten policy makers and decision makers about the power of operations research...

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