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Why Customers Come Back: How to Create Lasting Customer Loyalty
Why Customers Come Back: How to Create Lasting Customer Loyalty

Loyal customers are the most important asset of any company-more important than land, patents, equipment, or buildings. While finding new customers is often expensive, time-consuming, and ultimately unprofitable, retaining old customers is surprisingly easy and highly profitable. Companies with a loyal customer base enjoy greater profitability...

The Business and Practice of Coaching: Finding Your Niche, Making Money, & Attracting Ideal Clients
The Business and Practice of Coaching: Finding Your Niche, Making Money, & Attracting Ideal Clients

Building a thriving coaching business is a challenge.

An estimated 30,000 coaches have entered the coaching profession during the past five years. Unfortunately, the majority report they are unable to earn a living wage from their coaching services. Competition is high, and the knowledge of how to succeed in the...

Bringing Out the Best in Everyone You Coach: Use the Enneagram System for Exceptional Results
Bringing Out the Best in Everyone You Coach: Use the Enneagram System for Exceptional Results

“Clearly written, well organized, and practical, we predict this will quickly become the ‘standard’ Enneagram coaching book for years to come.”
Don Richard Riso and Russ Hudson, bestselling authors of Personality Types and The Wisdom of the Enneagram

 

Create powerful...

Life Coaching For Dummies
Life Coaching For Dummies

Become a life coach-for yourself and others-with this practical, informative guide

If you're interested in doing away with negative beliefs, making a significant change in your life, and, finally, create-and live-the life you want, life coaching is the key. In this practical introduction, you will learn the empowering...

xUnit Test Patterns: Refactoring Test Code (The Addison-Wesley Signature Series)
xUnit Test Patterns: Refactoring Test Code (The Addison-Wesley Signature Series)
Automated testing is a cornerstone of agile development. An effective testing strategy will deliver new functionality more aggressively, accelerate user feedback, and improve quality. However, for many developers, creating effective automated tests is a unique and unfamiliar challenge.

xUnit Test Patterns is the...

Getting Things Done: The Art of Stress-Free Productivity
Getting Things Done: The Art of Stress-Free Productivity

In today's world, yesterday's methods just don't work. In Getting Things Done, veteran coach and management consultant David Allen shares the breakthrough methods for stress-free performance that he has introduced to tens of thousands of people across the country. Allen's premise is simple: our productivity is...

Soft Skills: The software developer's life manual
Soft Skills: The software developer's life manual

Summary

Soft Skills: The software developer's life manual is a unique guide, offering techniques and practices for a more satisfying life as a professional software developer. In it, developer and life coach John Sonmez addresses a wide range of important "soft" topics, from career and...

Dream Dictionary For Dummies (Psychology & Self Help)
Dream Dictionary For Dummies (Psychology & Self Help)
Dreams! What do they mean? You probably recognize a connection between the dream world and the “real” world, but did you know that you can actually do things to nurture your dream life? Dream Dictionary For Dummies is the fun and fascinating guide that shows you not only how to decode your dreams, but how to remember them and...
Competency-Based Human Resource Management
Competency-Based Human Resource Management
Filled with practical tools and aids to help HR professionals, this book explains how to reinvent the human resource department so that job competencies--rather than job descriptions--become the foundation for all HR efforts.

Force-fitting employees into a "job box" shortchanges both the employees and the organization,...

Coach Yourself: Make Real Changes in Your Life (2nd Edition)
Coach Yourself: Make Real Changes in Your Life (2nd Edition)

Life coaching empowers people to make lasting, positive, inspirational change in their working life and life outside work. As such, coaching is a proven highly successful management technique. Many people seek coaches from within their organisation or visit a professional life coach. But many more still feel uncomfortable asking another...

Be Your Own Sailing Coach: 20 Goals for Racing Success (Wiley Nautical)
Be Your Own Sailing Coach: 20 Goals for Racing Success (Wiley Nautical)

One of the reasons why it is so hard to improve your racing is that sailing is such a time-intensive sport. If you are running, you can start your training session fi ve minutes after you’ve shut your front door, whereas it may take a sailor fi ve hours (or more) to drive to the venue, fully rig the boat and get on the water. This is...

How Great Decisions Get Made: 10 Easy Steps for Reaching Agreement on Even the Toughest Issues
How Great Decisions Get Made: 10 Easy Steps for Reaching Agreement on Even the Toughest Issues

All too often, solving tough work issues can become a tug of war as clashing departments, priorities, personality styles, and other concerns threaten to destroy any possibility of a successful conclusion. But by sharing hopes, and focusing on information rather than debate, the path to agreement can become wonderfully clear.

How...

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