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The 7 Powers of Questions: Secrets to Successful Communication in Life and at Work
The 7 Powers of Questions: Secrets to Successful Communication in Life and at Work
Gaining a clear understanding of the value of questions is probably the single most dominant factor in my overall success in business and in life. As a sales trainer and the author of ten books on the subject of selling, including How to Master the Art of Selling, I have always been a believer in the value of questions. I...
Metonymy: Hidden Shortcuts in Language, Thought and Communication (Cambridge Studies in Cognitive Linguistics)
Metonymy: Hidden Shortcuts in Language, Thought and Communication (Cambridge Studies in Cognitive Linguistics)

'Metonymy' is a type of figurative language used in everyday conversation, a form of shorthand that allows us to use our shared knowledge to communicate with fewer words than we would otherwise need. 'I'll pencil you in' and 'let me give you a hand' are both examples of metonymic language. Metonymy serves a wide...

English Grammar for Dummies
English Grammar for Dummies

A few years ago, a magazine sponsored a contest for the comment most likely to end a conversation. The winning entry? "I teach English grammar." Just throw that line out at a party; everyone around you will clam up or start saying "whom."

Why does grammar make everyone so nervous? Probably because English...

The Facebook Era: Tapping Online Social Networks to Build Better Products, Reach New Audiences, and Sell More Stuff
The Facebook Era: Tapping Online Social Networks to Build Better Products, Reach New Audiences, and Sell More Stuff

“People in all demographics and regions of the world are more connected than ever before to the products, issues, places, and individuals in their lives. This book recognizes that we’ve come to a place where people can represent their real identity--both personal and professional--and use the social filters...

Artificial Intelligence on the Sinclair QL: Make Your Micro Think
Artificial Intelligence on the Sinclair QL: Make Your Micro Think
Artificial Intelligence on the Sinclair QL introduces the concepts involved in Al. The book shows you how to implement Al routines on your QL and turn it into an intelligent machine which can hald a conversation with you, give you rational advice, learn from you and even teach you.

The book explains AI from first principles and assumes
...
Development of Multimodal Interfaces: Active Listening and Synchrony: Second COST 2102 International Training School
Development of Multimodal Interfaces: Active Listening and Synchrony: Second COST 2102 International Training School
This volume brings together, through a peer-revision process, the advanced research results obtained by the European COST Action 2102: Cross-Modal Analysis of Verbal and Nonverbal Communication, primarily discussed for the first time at the Second COST 2102 International Training School on “Development of Multimodal...
BDD in Action: Behavior-driven development for the whole software lifecycle
BDD in Action: Behavior-driven development for the whole software lifecycle

Summary

BDD in Action teaches you the Behavior-Driven Development model and shows you how to integrate it into your existing development process. First you'll learn how to apply BDD to requirements analysis to define features that focus your development efforts on underlying business goals. Then,...

Statistics in a Nutshell: A Desktop Quick Reference
Statistics in a Nutshell: A Desktop Quick Reference
One thing I (Sarah) have learned over the last 20 or so years is that a sure way to derail a promising conversation at a party is to tell people what I do for a living. And rest assured that I’m neither a tax auditor nor captain of a sludge barge.No, I’m merely a biostatistician and statistics instructor, a revelation which invariably...
Microsoft Skype For Business 2016 Keyboard Shortcuts For Windows (Shortcut Matters)
Microsoft Skype For Business 2016 Keyboard Shortcuts For Windows (Shortcut Matters)

Get connected without delay.

Skype For Business connects you with your friends, family, coworkers and many others cost effectively. The design of the program makes using mouse for it okay but it is better when combined with essential keyboard shortcuts. Skype users need keyboard shortcuts so as to use the devices well and flow in...

Twitterville: How Businesses Can Thrive in the New Global Neighborhoods
Twitterville: How Businesses Can Thrive in the New Global Neighborhoods

Twitter is the most rapidly adopted communication tool in history, going from zero to ten million users in just over two years. On Twitter, word can spread faster than wildfire. Companies no longer have the option of ignoring the conversation.

Unlike other hot social media spaces, Twitterville is dominated by professionals,
...

Five Stars: Putting Online Reviews to Work for Your Business
Five Stars: Putting Online Reviews to Work for Your Business

Create positive visibility for your business with this essential roadmap

Everyone now understands the importance of online reviews on sites such as Yelp. This unique book helps you influence the process and leverage the results to increase sales and revenue. Five Stars is the perfect guide to a timely and crucial...

Managerial Leadership
Managerial Leadership
I remember talking in 1995 with Bob Staton, CEO of Colonial Life & Accident Insurance Company, a division of UNUM, about the lack of leadership throughout the company. Colonial was one of the few large, homegrown companies in Columbia, South Carolina, when it was acquired by UNUM, the Maine-based disability insurance...
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